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January 2024 by James Bonebrake
Went to cash a check from an account at truist bank. They wanted to charge $8 to cash a check from their customers account. So now I get to deposit it into my account wait for the check to clear before taking money out. Most normal good banks allow you to cash a check at no charge if the check is from that bank. I’ll never use truist for my money market or regular banking because of this. System is so corrupt!!
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November 2022 by James McMorrow
I still can't say enough good things about this branch. The manager has always greeted us with a smile when we come in.Also, a few months ago I had to help relocate someone to the Walkersville area, and Beatrice was outstanding in helping get all of those updates done.Today, I needed to get several technical issues resolved with some accounts, and once again Beatrice really came through with precision. Thank you very much!!!
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April 2022 by Mike Morfessis
I stopped in to this BB&T for an issue with my new Truist chip debit card. The manager Maria was fantastic! Very professional and polite and quickly resolved my issue. She proceeded to explain other benefits available to me and my business through Truist. Her character and professional personality exemplify the definition of customer service! I will be a long time business partner thanks to her compassion with my needs and her efficiency with issues resolution. Maria, thank you for such an incredible experience!
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June 2020 by Nick
Couple lady's bad attitude
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February 2019 by shawn kessell
Made a deposit for a friend. Asked a question and was answered by Mary with a very condescending and snarky demeanor. Glad she isn't a representative of my bank
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January 2019 by Roby Malandrucco
This BB&T bank, located in Walkersville MD, is the friendliest BB&T bank of all. Love you guys and coming there - Roby