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January 2024 by Melissa Thomas
I would give zero stars if I could. I had rx genetic test done in August. I provided the report and link to a new provider in this office. This particular provider told me during a recent visit that cross referencing the report with new meds prescribed would cost this doctor their license and is not a gold standard of the FPCA. I checked with other providers treating me and they advised to leave this practice ASAP. My genetic report helps providers find other medications listed as red = detrimental or yellow = cautionary. It tells the provider to look for an alternative medications. I also do not appreciate the fact that the provider insinuated the report was not valid for me. The rx genetic testing was done because I was having many interactins to medications. I told her the genetic counselor told me when she reviewed the results of the report, it is important to provide the report and cross references link to other treating providers. This doctor at FPCA told me it was a scare tatic. After speaking with other treating providers its obvious the FPCA provider has NO knowledge of how the report works or the detriment to me as a patient if they prescribed something on the red or yellow portion of the report. I was a new patient but no longer. I would rather have a provider who understands the importance of the rx report instead of their license and so called Gold Standards. Please reconsider before you select this office as a provider, as licensing and gold standards are more important than patients.
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October 2022 by Emerson Belfon
FD staff is awesome, my practitioner Mrs.Heckhaus is the Best .
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October 2022 by Shannan Collins
Walkersvile location is so nice. The front desk is always super kind and helpful. And Rachel Meyers, my physician, is a very rare find. I had already heard great things about her but she even exceeded those. She is extremely intelligent, thorough and personable. I can tell that she really cares. She has helped me navigate all kinds of health matters- from big to small. And most importantly, I trust her. I totally recommend her and this practice.
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February 2022 by Lynn Davies
I love this practice! Been seeing them for about 20 years and always treated with respect and much kindness! I recommend Frederick Primary Care Associates at 63 Thomas Johnson Dr to anyone looking for a primary care doctor. The nurse practitioners and medical assistants are very knowledgeable and very kind. The people,who greet you at the front desk are pleasant and helpful. Love them all!
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February 2022 by Tylee Beach Ulmer
Don’t bother being on time for an appointment, they never are. Waiting 45 minutes and still no doctor.
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January 2022 by Allen Flora
Very helpful doc, medical staff and front-office folks. Caring people!
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January 2022 by Mary Weyant
Staff is totally professional and knowledgeable. I felt extremely comfortable at my visit yesterday. Health professionals deserve our complete support for their unwavering commitment to their communities during these trying Covid times.
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September 2021 by Ryan Bogadi
The building doesn't look like much, but the people who work inside really care and really go the extra mile to help you. They've spent countless hours on the phone fighting my insurance provider on my behalf. They've opened their doors on days when the office is closed just to see my son when he had health concerns as an infant. They accommodate my needle-phobia without judgment.Even though we've moved across town and this location is no longer very convenient for us, we plan to keep visiting this office for ourselves and our kids. I'll take a staff who cares over a space-age looking facility any day.
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August 2021 by Paula Ramsburg
Great PCP practice. Needs are heard and addressed and you aren't just another number. Staff really cares.
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August 2021 by Sheen Maynard
Don't go here unless you want a doctor that doesn't answer the phone, sends the wrong prescriptions, and requires an appointment if you lost a medication.
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March 2021 by Chunga CBE
Don't go here unless you want a doctor that doesn't answer the phone, sends the wrong prescriptions, and requires an appointment if you lost a medication.
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September 2020 by Heather White
A pleasant office with relaxed and authentic staff and doctors. I know I am being well taken care of because of working through several issues together (My PCP, Nurses, and myself) with other providers that were less than professional and compromising my health. FRCA made sure that I had what I needed to move forward and fixed the issues the other providers caused.
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September 2020 by Pat Yoingco
everyone is always very professional and pleasant. Wait time is never very long either.The entire office is the best.
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September 2020 by Paula Thompson
Great PCP practice. Needs are heard and addressed and you aren't just another number. Staff really cares.
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September 2019 by Tina A.
I moved two years ago to Walkersville and both my daughter and I have been seen at the Walkersville FPCA in 2018. My primary doctor is at the Urbana office. I love the Urbana FPCA, the doctors, nurses and staff are very friendly and helpful. The Walkersville FPCA is completely the opposite.I recently went in for a sick visit and every time i have called they repeatedly say i am not a patient of there's and put me off, there must be something in my file as they literally have said this every time I have called for a sick visit with them for my daughter or myself this year. After stating it was only a sick visit they made the appointment for that same day and I saw Rachel. She stated if my symptoms where not better in to call and she would be able to call me in a prescription. I called today and was told Rachel is not in the office today. I asked what I can do then? They asked me to hold for over five minutes and I was then told that Rachel said i should call the Urbana office and have them look at her notes since she doesn't remember and that in the file it says come back if symptoms continue. This really irritated me, since I had said "I knew coming in was a waste of time" and she said "well the good thing is, if the symptoms continue I could call and she would call me in a prescription and I would not need to come back for another visit." I dont get the issue if they are all facilities of FPCA. I understood why they didnt take my daughter for a physical visit since that takes more time then a sick visit. I am trying to figure out how this is harming or a burden on them. They have the appointments when I call that day so clearly i am not taking the space for another patient that belongs to Walkersville office. I am not sure if they have a new office manager this year or what. I will never go to this office again. I would rather go to urgent care. And from the way the Walkersville office works I am guessing they would prefer me to go to urgent care other than there as well.
