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February 2024 by Barbara Kurtz
Very sad to see this empty mail. Belk looked like the place where old clothes go to hang on jumbled racks
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January 2024 by Cathern Clayton
Was very excited to see they were revamping the store but sadly disappointed inow it just seems like a thrift store
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January 2024 by Jennifer M Dorr
Excellent quality merchandise. Abysmal customer service. Don't order on line.... you're responsible for Belk's errors. I emailed customer service a week ago and haven't received a response yet.
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January 2024 by The Business of Becoming Me
Hold onto your wallets, deal hunters! Belk's Outlet in Westminster is a treasure trove of discounts. I couldn't believe the prices on everything from name-brand clothes to home goods.
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December 2023 by Jay Mary
Great prices on great products. The folks working were really helpful and nice.
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December 2023 by Amber Asimenios
Haven’t been here in a while. Picked up a few good deals on M Korrs. Finished up my Xmas shopping. Put this back into my regular shopping trips routine. Check, check, and checked!!
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November 2023 by Tony Phillips
75% off inflated prices is not a sale. Good deals are rare. Merchandise is ok but notthing special.
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October 2023 by Ellen Berhane
Belk's customer service and its return process is among THE WORST that I have ever encountered. I placed an order on August 7, 2023. Unfortunately the shoes did not work for me. So, I contacted them regarding returning the shoes to them.I was directed to go online and was informed that $9.95 would be deducted from my total fund of $61.43. Ok so my refund should have been $51.48. I received an e-mail acknowledging that on August 27th. along with a pre-paid label which I apparently overlooked as I was already anticipating the shipping charge of $9.95 to be deducted from my total.On September 5, 2023,I received another e-mail acknowledging receipt of the return. Then on Sunday, September 17th I received yet another e-mail informing me that they had processed my refund but only for $40.93. ???On September 20th I spoke with , a customer service supervisor, Grace , who initiated a manual credit for the difference o $10.55 and gave me the case number.To date I have not received that credit so I reached out to customer service and initially spoke with Dana who tried to explain to me that somehow they were justified in charging me 49.95 for both shipping the shoes to me and for me returning them to Belk.I requested a supervisor and this time spoke with Oveda. After some discussion and attempting to sell me that whole double shipping business, and after I advised her that I would be writing a review on both Yelp and Google she agreed to refund the difference. I do see that she has sent an e-mail stating that she is processing a refund for not $10.55 but $9.95. that's fine. I just don't want anything else to do with Belk EVER!!!Here's another thing to consider. The customer service hours are only M-F-9-6 and Sat /Sun 10-6. The wait times have been long each time I have had to call ad the music that you are subjected to is PAINFUL!!!! I mean like nails on a chalkboard painful. Yup! just the thing to soothe and calm a dissatisfied customer.-Right???
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September 2023 by Kimberly Brubaker
I replaced my $90 Bearpaw boots for $22.50. I'd never heard of this store but I love it
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August 2023 by Jenna Womack
Check your clothes before purchasing!! Came home and there was a huge rip in the dress I bought - and everything was final sale :(
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July 2023 by Larry Kline
Just give up. Sad what has happened to this store. Outlet... LoL scam.No exchange or refunds. Sorry no.It is just a pre liquidation sale. Place won't last.
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July 2023 by CTL Lo
guess i'll have to post my review here since on their website they since it didn't meet their likeness "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!"my review:WRONGI ordered this foundation- "Pro Longwear Nourishing Waterproof Foundation" in shade NC42 from the belk website and I received "MAC STUDIO FIX FLUID FOUNDATION" in NC45! A whole other foundation that I didn't order. disappointed to say the least.
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July 2023 by Carol J. S
Their online sales are great, they offer some unique items in home dec at the holidays, I enjoy being a Belk's customer, and I order almost 100% online, as I am only where a couple of their stores are located a couple of times a year!
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May 2023 by Karen Fuller
The clothes have definitely changed. They are really adorable. Especially for kids. Nice clothing for women and adults. Biggest problem is no returns. , No exchanges ,so I will not be going back.
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May 2023 by Danielle Armold
I got my order today, was super excited to open it. Then I opened it and was so disappointed, I got a 7m in hey dudes. The box's was right but the shoes was not, the ones were a 9m. Way too big and the shoe wasn't the one I ordered, I was upset. It was for a weeding I'm going to. Then the other pair of hey dudes was not even the right Pattern witch was sad, gave me 2 right food shoes and they was a 7m and the other was a 9m.
