-
April 2024 by Sarah S.
I love how this hotel feels like a wedding venue when you walk in very nice. Breakfast was great, you can make your own waffles and they smelled so good. The rooms were average for a best western. The staff was very friendly and nice. The one lady recommended the sushi place to eat across the street. Will come back if I'm in the area for Peeps again.
-
February 2024 by Jamie Marshall
Comfy bed. Quiet night.
-
January 2024 by Michael Moore Jr
Convenient location.
-
January 2024 by Jeffrey Myers
Nice clean room, but no tub, which my wife missed. Staff is very friendly and helpful, but Fox News is always on in the breakfast room. I got the breakfast lady to change to ESPN one morning (we stayed 3 nights), but she clearly didn't like it. Places to eat and shopping nearby in Westminster. Very convenient to Taneytown, where we have family. An exercise room would get it a fifth star.
-
December 2023 by Amanda Barnes
Was asked to leave the hotel after coming back from church. They never called our phone, as we had put our number on our reservation. When we got back to our room we were told there had been complaints of our dog crying. Finding out they had let our animal cry for hours without notification was very upsetting. We had also reserved a ground level room and were put on the second floor with no elevator in the hotel. Our dog normally doesn't cry or whine and is well behaved. We thought it would be fine to go to church. I'm most upset that my dog was in distress for so long because they did not call us. They had a number listed that was completely unrelated to us. Along with putting us on the wrong floor. The floor had water staining and cracking. The hotel refused to contact us on our phone number that we gave and refused to work with us.Edited in response to owners reply. When the hotel was reserved we reserved the room with pets, we added that we had pets when we reserved our room. We went through the check in process clearly in order to get the key to the room. No information was confirmed by your staff, that's obvious. You may say you are pet friendly but you are not. An apology for not calling me would be appropriate, instead you continue to double down. We have been to many hotels and never had one issue. I have never heard my dog howl she barely barks unless there is a loud noise she is very docile. I never once talked to you and to my knowledge you were not there so this story is being embellished. The only person I spoke to was an unfriendly rude young girl with stuff hanging out of her nose at the check in counter. Buyers beware. You would be much better staying at an air bnb. We will never stay at a best Western again or any of its affiliates. You act as if I wanted my dog to cry and people to complain. I wanted a phone call and now an apology. Funny how you just blame the third party reservation system.
-
November 2023 by Monica Riordan LaTorre
The staff was very friendly and professional. The rooms were very clean. The overall environment of the hotel was cozy.Rooms: Very clean and accommodatingWalkability: Close to several stores
-
October 2023 by Joshua Buckley
Crazy upload speeds 140MB. Breakfast was good. Rooms clean. If you need a good upload speed for work this hotels got it.
-
October 2023 by Matt Borden
I’ve stayed here a few times, about once a year. Overall it’s fine and a good value for money. I do wish the rooms were cleaned a little better, especially vacuuming the carpets.
-
September 2023 by Cathleen Pluguez
Looked perfect & had all the necessities for a person in a wheelchair, however, the shower was a mess the counter was so high I couldn't see myself in the mirror, the door to the bath & to the hall crashed, the linens were the roughest, thinness lines that with one night of trying to sleep I wound up with peeled elbows! None of the pillows were the same & we were locked out of our room the instant it was checkout time even though we had received permission for late checkout because of my condition & because we were going to the surgical center for a spine procedure for me. It was very frustrating. It looked perfect but it wasn't.Nearby activities: Everything is nearby. Very walkable if you don't mind scratchy sheets.Walkability: You walk to whatever you need, period.
-
August 2023 by traci hopper
Great place to stay! Very accommodating staff! Nice pool, clean room, great breakfast! Laundry facility onsite, vending machine. My only complaints are: they need a second ice maker; the pillows are uncomfortable (I forgot mine); and a solar cover for the pool (it’s freezing even with the heat wave we had, yet refreshing once you fully submerged for a minute). I would definitely recommend this place!
-
August 2023 by Jessica Hill
Went to my hometown’s Best Western (Westminster, MD) due to power outage. The staff were very nice and accommodating- especially a young man named Aiden! We enjoyed the free bfast, heat light in the bathroom and beauty of the pool area. I am proud to recommend this hotel.
-
July 2023 by Anthony Gordon
Don't stay in 101-110. Right by a noisy and frequently used ice maker (fishing trip at 4:00AM ... I could hear the entire trip plan while they filled two coolers!).Breakfast is a very poor ... minimal cereals, minimal breads, minimal everything.No room service until you ask! And even then, it is sketchy (bags of towels outside of the room!!!).The rooms away from the low 100's are quiet. Pool is nice. Everything is clean and staff are friendly.
-
June 2023 by Donna Mcguire
This was our second stay at this Best Western and it was very nice. The room is large, the bathroom is a really good size and so is the shower. The room is very clean, and we had the breakfast again and it is very good and something for everyone. The staff was very pleasant.
-
May 2023 by Aiden House
Words cannot describe how wonderful this place is. Whenever I come to this fine establishment, the staff are incredibly friendly and attentive, always going above and beyond to ensure a comfortable stay. The rooms are beautifully designed, clean, and equipped with all the necessary amenities.
-
May 2023 by Wendy A
Bathroom had mold. They don't clean your room during stay unless you ask but this was NOT posted anywhere. TV no channels waiting for new wiring. Only positive is it was near my son's
