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February 2024 by Andrea Davis
We've been looking for a sectional sofa for months and were considering one at Bob's Discount Furniture for $3000. We decided to look at Big Lots and found a brand new one called the Chandler that we loved. Immediately, we had a manager asking if we needed assistance and although she didn't know much about that sofa, because it was new, she did everything she could to find out the details. There was a 20% off coupon we were able to use and they even helped load the boxes in our truck. After two trips, we got the sectional home and found out it was the wrong color. We brought it back to the store (luckily we lived 5 minutes away) and the furniture manager was extremely sorry and offered to give us an additional 10% off. We didn't fault them at all because we knew it was a newer piece and the boxes didn't include the color (the one we wanted was light gray and the one we got was a slightly darker gray). We were able to exchange it and after all the discounts, it was 1/3 of the cost of the one at Big Lots. It's super comfortable and modular so we can reconfigure it if we have company over. This was the best furniture buying experience we've ever had!Update: Because the sofa is modular, we were able to purchase two additional sections to make it even bigger!
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February 2024 by Chad Twigg
They were really nice and helpful. The Manager stopped what she was doing to help me find something. She cool.
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January 2024 by Martin Gregory
The employees are very friendly and courtesy.
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January 2024 by KEVIN DARBY
This may be one of the best Big Lots I have been in. Very clean store and easy to navigate. Well organized!
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December 2023 by Denise Castillo
I wish there would have been more gift sets to choose from, but overall, I love Big Lots. The prices are great and I like it when they have extra savings for Reward customers.
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December 2023 by Christina Riddle
This is my favorite store in town. Great prices and selection. Especially if you sign up for their big lot rewards program. You save tons!! It's definitely worth checking it out.
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October 2023 by Kathy Miller
Haven't been in the store for a few yrs. and was pleasantly surprised. Had some nice furniture and the store isn't as junky as it had been
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October 2023 by A R
First of all I love Big Lots, I've been a customer for over 10 years but I've never been to the one in Westminster. Went in looking for patio furniture and was greeted by an employee by telling me that they close in 15 minutes, I said hi and ok thanks. I look at the furniture and probably around 5 minutes there that same employee approached me and remind me that they we're about to close. There were other customers walking around the store hovewer this person didn't say anything to them. At that point I'm annoyed and extremely confused by the employee behavior, so I left. Is hard to tell why I was targeted like that, and I don't want to make any assumptions, but it was the first and last time I ever go into that Big Lots. This wasn't enough to get me to stop going to Big Lots however I prefer to go to one where I'm treated with some courtesy and I'm not followed with closing time reminders every 5 minutes.
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August 2023 by Dougiefresh DAB
Cara was very helpful at the registerThank you for all your help. Much appreciate it.
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July 2023 by Luna A
I did an order online and then did a pick up when ready. Easy, convenient.
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June 2023 by D K
They dont call you back for jobs:)
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April 2023 by Corinne Parks
I like Big Lots but our Westminster stores weekend manager had the personality of a soap dish! He had to come up to help because what we bought was on sale and wasn't ringing up correctly. He acted like we were bothering him on his break?! He was in such a hurry that he dropped a metal plant stand we were buying and it went .There was only one so he didn't offer to give a discount or even say I'm sorry!!! No eye contact no smile ...just attitude! The cashier's are very nice but he needs to get an attitude adjustment
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March 2023 by Ken Vandegrift
Ok for some things. It's hit or miss.
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February 2023 by Dennis Mannarano
Who doesn't love this store? There are so many options and reasonable prices. With inflation, the way it is, we are shopping here more often. The great thing about Big Lots is that the things we use everyday are there.
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November 2022 by Lisa C
Great place to go for discounted items..has it all..food, furniture, home goods, decorations, glassware..only downside is that it's hit or miss on specific brands & the store is always a mess..
