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July 2024 by Meghan Jothen
I called in the morning and Rachel was amazingly helpful and kind - she helped me make a decision and even invited me to come in later that day. The entire staff was professional and answered all my questions. They were patient with my novice understanding of cars / tires. My technican, Lucas, was excellent. I will try and request him every time for my car. He is very knowledgable and his work seems very thorough and he cares about his clients and their experience. Thank you to the whole staff! But especially Rachel and Lucas who went above and beyond for me and my car.
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July 2024 by Samantha Cotter
This place is wonderful. I have been to many places to get my oil changed including my car dealership and it has always been an extremely annoying and frustrating ordeal. This was my first time going to Firestone and it was the easiest experience I have ever had with any car I have ever owned. The staff was very nice, knowledgeable and efficient. There was absolutely no fuss and I was not ever asked to look in to getting work on my car that was not needed. All other places I've been try their hardest to swindle all of their customers. This was the first place where I did not experience any of that, they completed the work I requested and my car needed and I was in and out in no time. I will for sure be returning and just want to express how thankful I am to have found Firestone when moving to a new area.
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July 2024 by jonathan enos
Made an appointment for 4 new tires and car was brought in on time as soon as I arrived. Was able to take advantage of a 15% sale price as well. Would have given 5 Star but they no longer had a coffee station that I was used to the last time I came for service at this location. Staff were pleasant and communicative. Will go back when needed...
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June 2024 by tish anderson
Great prices for oil change
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June 2024 by Benjamin Nixon
Courteous, Fast, and Everything explained, service. Would
highly recommend.
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June 2024 by Vicki Fuqua
I would never go back to the Firestone in Westminster they have no idea what they're doing I had work done on my truck and I've had so many problems after they worked on it I recommend you go somewhere else and be happy
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June 2024 by Ellen Meyers
Staff was kind, respectful, listened to my concerns and quickly addressed them. They were honest about what was going on with my vehicle and how much it was going to cost. I feel I can trust them and will be bringing my vehicle back whenever I need anything.
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June 2024 by Brett Cammarata
Very friendly and knowledgeable staff
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May 2024 by Melissa Phoenix
Bought tires here, i take my car here for oil changes and other repairs. Friendly staff. Wait times are reasonable.
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May 2024 by Steven Zimmerman
They are always concerned about you and your vehicle The employees at Westminster MD are so friendly and helpful Rachel at the front desk is so pleasant and willing to help you in every way also helping you to save as much as possible so kind and pleasant.
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May 2024 by michael blake
Great service more than once. This last visit was an emergency, they got me in and out very efficiently. I highly recommend.
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May 2024 by Angelo Bmore
Kailee and her team are the best! Always great customer service. I've been a loyal customer for several years and appreciate their honesty and expertise.
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May 2024 by Martin Richardson
The technician who worked on my vehicle initially informed me that he could not perform the wheel alignment due to missing hardware. However, he later explored other options and determined that he could complete the alignment. I am grateful for the technician's time and effort in performing the wheel alignment and explaining everything to me.
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April 2024 by Takeem Myers
They were dog friendly, they got me in next day for an emergency situation. Staff was pleasant.
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April 2024 by Chrissy Redding
Good experience and helpful to find promo and offers along with service needed now and upcoming
