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October 2023 by dean fuller
Done with this place. Watch your pricing. Items listed on shelf lower than you're charged at the register and then expect an attitude when you point it out with no offer to match their own price. Assistant manager having a bad day today
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September 2023 by Everything Carl
Terrible customer service
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September 2023 by Jeffrey Ensor
The guy named TJ that works at this location is extremely rude, he even cursed at me.He has very poor interpersonal skills and should probably have his employment terminated.Very unfriendly and rude, this does not reflect positively on the company.I strongly suggest getting rid of this employee.I do not recommend this location at all.
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July 2023 by Cristin Simons
I have never been to a pool supply store that has no supplies for a pool until I walked into the Leslie’s in Westminster. I visited that store 4 times in a week because I kept being promised that my chemicals and my vacuum would be there! FOUR TIMES!!! Then when I asked to have them delivered to my house after they STILL didn’t have the two things I ordered three times prior, the employee looked at me like I was crazy and condescendingly said “uhhh, we don’t do that”. This place is not only severely lacking in their inventory, they hire butts to fill seats, zero customer service and I will promise to never spend another dollar there. Instead, I will gladly drive to Eldersburg to a different company.
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January 2023 by Henry J. Herr
Clerk went to get my winter pool cover and that was it. I'm glad is had longer Saturday hours.
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January 2023 by Andre Shepet
One stop shop for pool supplies, excellent products and great service.
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January 2023 by J4 Outdoors
Decent place with decent knowledgeable employees
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January 2022 by Donald Correll
It is always good if you have a pool.
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January 2022 by Bill Reider
Great prices on pools
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January 2022 by Dana Kibler
I go into the Westminster store for a weekly water check and Kim is always very pleasant and helpful. Thank you for the great service!
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January 2022 by Alomary Alomary
Went to Leslie’s pool store for water testing they gave me chemicals to put in my pool after a few days my pool turned green I went back up to get my pool tested again and they gave me more chemicals it cleared it up a bit but still not all the way. Went on vacation came back pool was green again we went back up to the pool store to get our water tested they gave us more chemicals to put in the pool it is still green I took another sample back up and they wanted me to buy more but the other stuff didn’t work I will not be going back!!
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January 2022 by Eric Schmidt
Friendly, quick water tests, easy to understand instructions for chemical balancing. Not the cheapest but certainly convenient. Helpful staff!
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January 2022 by Matt Spinks
Extremely helpful with information over the phone. They answered when most other stores were closed. Wanted to say thank you for the insights.
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January 2022 by Crvebll 90
The only reason they get 2 stars is because their staff members in store are nice and knowledgeable.Our pool pump died and we found one on the leslies website and ordered it. Website said it'll ship to the store in 24 to 48 hours and we can pick it up. Great! 5 days later, no call no email, we call the store. They inform us that the 24 to 48 hour time on the website is not valid and it is actually 7 to 10 days. Keep in mind, the shipping tracker said that it was already processed for shipping and we were waiting for it to arrive in store.Called today, day 9, to verify where the pump was only to find out that they never had the pump, they are out of stock, and had we not called we would have just been waiting for nothing. Oh and a refund? Glad we called because that probably wouldn't have happened either.Meanwhile our pool is green and unusable during prime season.They've lost a customer over this for sure.
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January 2022 by Matthew Grubb
Purchased a new Variable Speed Pool pump from them. The one I wanted was in stock in Pikesville. Calvin drove down there on Sunday morning prior to the store opening so I could install it that day. He also performed water test with a step by step print out. Two days later our pool is ready to go. Thank you
