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May 2023 by Gretchen Church
Strands’ owner, Shirley, arbitrarily charges exorbitant amounts for hair styling. She intentionally steals from her customers while styling their hair and laughs in your face when you question her about the prices.I visited her shop over 15 years ago and she was doing it then and she continues this way of operating which is unprofessional and highway robbery because we have allowed her to.I am reading current reviews and have spoken with friends who have visited her shop and everyone who has visited her salon has indicated the same problem. Ladies, do NOT give her the pleasure of continuing to steal from us. Go else where to get your hair done at a reasonable and recurring price AND file a claim with the Better Business Bureau. Eventually, the BBB will be aware of a shady business and follow the proper legal actions against Strands.Services: Hairstyling
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May 2023 by Gretchen Taylor
Strands’ owner, Shirley, arbitrarily charges exorbitant amounts for hair styling. She intentionally steals from her customers while styling their hair and laughs in your face when you question her about the prices.I visited her shop over 15 years ago and she was doing it then and she continues this way of operating which is unprofessional and highway robbery because we have allowed her to.I am reading current reviews and have spoken with friends who have visited her shop and everyone who has visited her salon has indicated the same problem. Ladies, do NOT give her the pleasure of continuing to steal from us. Go else where to get your hair done at a reasonable and recurring price AND file a claim with the Better Business Bureau. Eventually, the BBB will be aware of a shady business and follow the proper legal actions against Strands.Services: Hair coloring
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December 2022 by wms
I totally agree with other reviewer (Amy Gottlieb) way over priced and takes advantage of her customers. My experience some 10 years ago was horrible wash, color and ends trimmed for more than 300.00.The worst part for me is I left her business for 1 year because of the long wait. I tried to to give her another chance, she had improved the wait time she told me thank you for coming back and then at the end of the services she start adding up all these fees and it was over $300. I couldn’t believe it And the location is in a less than middle-class area. It’s just a joke I’ve been to other places paid less than $100 and my hair was absolutely beautiful just as nice if not better than what she can do, Who cares about celebrities she’s done, if she’s done so many celebrities why is she there in Wheaton Maryland?Services: Shampoo & conditioning
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December 2022 by Myrtle Mcconnell
My experience was very enjoyable. Shampoo and style process took only one hour.
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July 2021 by Tanya Touchstone
Kim cut and styled my hair! She was professional, pleasant and did an amazing job!!! I love my hair!! Thank you Kim!!!!!!Service: Hairstyling
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November 2020 by Chef Cynthia Anderson
Awesome experience. Great products! My hair never felt better. Bouncy for two weeks!!!
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October 2020 by Renee Woody
When you’ve tried the rest....I always come back to the best... hey ladies you get what you pay for... best stylist in the DMV... SG❤️
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January 2020 by Rose T.
Only go to Shirley if you enjoy sitting in a chair while being belittled and degrated. I had been going to Shirley throughout high school and college. I went natural so i dont really go to hair salons anymore. Its unfortunate that Shirley is a waste of true talent. I dont understand why shes so disrespectful to her customers-the backhanded comments and insults really need to stop. My mother and one of my friends stopped going to her because of her nasty attitude. If you do go to her, bring your headphones. That woman needs to go to therapy, not just church.
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January 2020 by Jillian F.
I am now a licensed stylist and I defiantly back my review!
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November 2019 by Amy Gottlieb
Buyer beware....I ended up at Strands Hair Studio based on the reviews...I went for a simple haircut and highlights (I literally trimmed two inches - not a complicated style) and was charged $580. Shirley exploits her customers and arbitrarily makes up prices. I was offended and horrified and will never go back! I don't care if Shirley has worked on the rich and famous - no cut or style is worth the money she's charging! Don't waste your time...
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November 2019 by Cecela Quarles
Nothing But Love. Thank You Shirles
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June 2019 by A T.
I was excited for my consult with Shirley for highlights. Their website advertised a summer special $350 inclusive of highlights and toner. I arrived at 7:20am for my 7:30am appointment. After waiting over 45 minutes I have a 3 min consult. I show her what I'm looking for, she ask if my hair is colored already, and commented that my hair looks healthy. We go up front schedule a date and she prices everything out. $850!!!! To which I say, Im sorry I was interested in your summer special, to which she says there isn't one. Or she's not aware of one. But if I can bring in a picture she would honor it. Then she says my 3 min consult would be $55. I was never told there would be a cost. Let alone such a high cost. I was expecting $25 at most. I will not go back, waste of time, the salon looks mediocre at best. For these prices this really needs to be a more professional, transparent experience.
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November 2018 by Cynthia Dorsey
I give 5 stars love everything about strands
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October 2018 by Shelly Smith
I have never been disappointed. Shirley is the best
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August 2018 by Shannon A.
SHIRLEY IS A HAIR DOCTOR. I'll start there. I have naturally curly hair and didn't have any color or processing until about 3 weeks ago. I initially got it dyed then went back 2 weeks later for highlights. THEY WERE HORRIBLE, to say the least. It looked patchy and streaky. I looked akin to a zebra, to be completely honest. The light brown/blonde highlights were put in on a Tuesday and I knew immediately I had to get it fixed. Shirley kindly booked me for color correction on Thursday evening. I had a pleasant experience with the staff. I was greeted when I walked in and was reassured that Shirley would take care of me. I was weary about putting any more color in my hair because, at the end of the day, I was concerned about preserving my hair texture. She reassured me that the color she would use to fix it would be safe for my hair in the state it was in. She was able to dye my hair back to a natural chocolate brown and I am completely happy with her, the staff, and the products she uses. By the way, my natural curls are still intact and just about in their natural state. I give her 5 stars because of the quality hair products and coloring ability. She was also very warm and was realistic about her thoughts on my hair. She knows what she is doing and you will not be disappointed with your hair.
