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July 2025 by Ira Simson
I can typically find what I need at the CVS. They are usually well stocked which is great!
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June 2025 by Elsa Anchiraico
The store is very well organized, easy to find the products, the place is neat, clean, prices are reasonable, even better on the special deals.
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June 2025 by krystalclear1o2
Terrible customer service... I order online twice for pickup in store from this location and both times they never called me to inform me of out stock status of my orders. I had to call them both times and both times sales associate had attitude. Every retail store would usually call and inform the customer via call or email and yet these associate get mad at you for questioning them on why there is no update. DON'T SHOP AT THIS LOCATION unless you want to get frustrated from their nonsense. (0 zero stars if I could)
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May 2025 by Anna Bashkirova
The pharmacy technicians are very pleasant. However the line at the pharmacy is always ridiculous!! They really need two people working the pick-up counter. Expect to spend 30+ minutes in line.
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April 2025 by Tanvir Siddiky
Long line and only one person seems to work in the pharmacy pick up section
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April 2025 by Deborah King
The customer service is horrific ; I’m not sure who trained these unpleasant ; unprofessional people; the entire staff should be fired in order to receive a wake up call
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April 2025 by Dilaasha Sathiaselvan
Refund Experience
When I first entered the store, I was promptly greeted by a staff member who asked about my issue. While she was attentive, she subtly hinted that I may have come in seeking a refund without proper proof—despite me having my receipt. I understand and appreciate that employees need to stay vigilant about fraud and theft, but it's important that this vigilance is exercised with tact so that innocent customers don’t feel accused or uncomfortable.
She then directed me to the manager on duty, who was very helpful. Due to technical issues processing the refund to my credit card, he quickly suggested a gift card as an alternative, which was a smooth and considerate solution. Overall, I appreciated the quick problem-solving and customer care. While the initial interaction could have been handled more delicately, the team’s attentiveness and willingness to resolve the issue made the experience positive in the end.
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August 2024 by Santiago Peñaloza
This location never has anything. Their stock for some reason is always empty with the products badly organized. I can’t find anything from shampoos, sunblocks, to even some proteins or vitamins
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August 2024 by itsyaboiberry negash
Cvs is my favorite store thank you
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July 2024 by An Du Thinh
Expensive items.
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July 2024 by MICHELL P
In this store the employees are petulant, you ask them for help and they say that you are asking for what you are doing, starting with the manager, there are never any laundry supplies
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July 2024 by april johnson
Store associates don’t know how to process coupons or checks that all other CVS stores in the area take on a regular basis. After driving to multiple different cvs stores to locate a specific baby formula, this location had one left. Unfortunately, no one knew how to enter my enfamil coupon with clear instructions on it. I even suggested calling another location that has taken this same coupon multiple times for help. Instead the store manager Juan, & another guy on the phone told them to tell us CVS no longer takes these coupons…. Even though we just used it 3 days prior.
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June 2024 by andrew schneider
I was trying to return a item here and the manger Juan pretended my receipt was not working and was extremely unprofessional when I asked questions about it and as I kept asking he told me I have the right to not refund people of my choosing I later called the cvs customer service number and they said I could return my item at another cvs location which I did with no problems but the fact that this manager was willing to insult me and his refusal to abide by cvs return policy’s in this manner is extremely concerning
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May 2024 by frankklin veinticiete (frankklin27)
Very friendly staff excluding the manager Juan Amaya. Very arrogant, unprofessional and disrespectful
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April 2024 by Khemaies Hassen
Cvs sales person or manager called juan at the cvs store in Aspen Hill Connecticut ave at today’s date 3/16/2024 was very unprofessional rude and lack of customer service I was at the self check out service trying to pay for my stuff ,after I finished scanning my items I tried to apply some of the coupons and everything went trough except one coupon it didn’t not so I requested some assistance, and he was not willing to assist me he ignored me for a minute than he came by and tried with the coupon and he said no this coupon doesn’t apply here and he took the item back from me so rudely and he walked away I kept asking him why what’s the reason , he said I don’t know but he was definitely rude mean unprofessional and disrespectful , so anyway I went to the shelf and I picked up the same item and took to the cashier and scanned the item and the coupon and everything went through without no problem. And when I went to him and showed him the receipt and I told him that the coupon was good and his coworker applied it with no problem he walked away from me like he never cared. Never go back to that store no more.
