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October 2023 by Alex Galvez
It’s been weeks since I been trying to get in touch with them and I haven’t been successful. Leaf voice mails and they have return my calls.
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December 2022 by Natou Barry
They never returned calls , when you call they put me on old from 11:00 PM till 3:34 AM , unbelievable, because I went to ask them why they charge me for one ☝️ for $311.09 , I’m not a new driver I’am with them for more than 20 years , very disappointed of State Farm, I never recommend nobody when I say nobody I mean it , James Mensah never resolved Custumers problem that’s why they charge you anything
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November 2022 by Chinyere E.
I am a business owner and for the past 11 years I have been a client of Mensah Insurance Agency. Constance Wright, an associate of the agency, has done a wonderful job assisting me and I’m thankful for all of her hard work and dedication. Excellent agency!
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September 2022 by Nisi Rodriguez
Amazing customer service! I haven’t had State Farm in a long time. This agency made me feel very welcomed. I HIGHLY recommend!
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September 2022 by Jenny
Even though my initial impression was very low, James Mensah Agency was very proactive in rectifying my dissatisfaction. The team made sure I was very well taken care of. They have exceeded the expectation.
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August 2022 by yawn
Amazing experience! Service was a little slow due to it being busy. Highly recommend!
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December 2020 by Alex Aparicio
Y’all seen All the commercials with Jake from State Farm, James Mensah is my real Jack, he is aways available to answer my Ins questions and always hooking me up, consider Jack, I mean James, as your agent.
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November 2020 by jeffrey ventura
I've been a customer here for many years, I have nothing but great things to say about the staff. I have multiple vehicles and homes insured with State Farm and I wouldn't have it any other way. Roxana always goes above and beyond to assist with any issues or concerns I may have. She's great at what she does and always comes through! If you're thinking about starting a relationship with State Farm, you won't be disappointed with James Mensah's agency.
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October 2020 by Nohemi Carrillo
I have State Farm with agent of James mensah since 2009 , best customer services and I always recommend to my friends and family . I am happy with everything .roxana Hernandez is bilingual and always gives good quotes insurance and life insurance . Bueno lugar donde tener el seguro de carro , me siento muy feliz con el servicio cuando uno llama por teléfono. Excelente
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December 2019 by Estivin Cruz
I rarely leave reviews for businesses but after receiving the extraordinary service from Roxana Hernandez, I just had to recognize her commitment. She is efficient and will go the extra mile to provide the best services to her clients. I was at the point to take my business elsewhere but Roxana reminded me why I chose StateFarm. She listened to my situation and I felt the concern she had to keep me as a client. I’m confident if there’s a problem Roxana will go far and beyond to fix it. If you had a bad experience here, you probably didn’t have Roxana help you. She is amazing and I wish her the best of luck Roxana!! Thank you again!
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December 2019 by Douglas Miranda
I have worked with Karla for more than 5 years and always receive excellant service. I have multiple cars and motorcycles insured through this office and Karla is very knowledgeable about pricing and policies. I would recommend this office and especially Karla to anyone!
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December 2019 by Emmanuel
I recently changed insurance companies and went to State Farm, from the beginning Roxana Hernandez has been the one assisting me and she is extremely helpful, very friendly, and overall just great!!! She is very helpful and great to help you. Go in and see Roxana
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December 2019 by Joanna Salazar
My experience with this office was awesome. Karla is very helpful, knowledgeable and is always able to answer all of my questions! I would definitely recommend this office and Karla Andino for all insurance needs!
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December 2019 by Lilian Martinez
The bilingual staff is great when it comes to explaining and giving you the best rates and advice in insurance for auto and homes. Life insurance is a plus and when it comes to needed help with a claim, they will do their best to meet your standards.
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December 2019 by Aka Anita
I’ve had my home insurance with this company for about 4 years and have always had a pleasant experience with Karla Andino. She’s very profesional and patient, although I was a little upset once when I called she managed to calm me down and she changes my negative attitude to a positive one. Thanks Karla for going out your way to help me. If you ever need help call and ask for Karla she is excellent. I’ve talked with the other girls also but non of them have that special patience that Karla has.
