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November 2023 by Rikki Rogers
Great place to get your kids' ears pierced! We worked with Jasmine, and she was wonderful with my daughter. She made her feel very comfortable and the whole process was quick and easy.
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November 2023 by M L Jackson
First time and sales rep was very informative and helpful with my inquiries as well as purchase. Good customer service, keeps me coming back!
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August 2023 by Kitt Yong
Good place to get your ears pierced.
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April 2023 by Laura Palma
Great service and friendly employees!
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December 2021 by Janice Foxworth
I always get the best help with making decisions on what i need.
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September 2021 by Mireille Nkwenti
I purchased a nose L ring “14K gold” today and they told me it’s final purchase and I just wonder why. Second bad experience from this store? worse purchase ever. This ring can’t be used as a nose ring at all. Not gold at alllllllllll, too thin too short. No wonder they won’t open and show u and it’s final sale.
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September 2021 by Pamela -Floyd-Green
Very professional, friendly, followed covid protocol! Great location ! I would reccomend the Piercing Pagoda at Wheaton location. Can be reached by Metro, Public transportation. Parking was easy !
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July 2021 by Nemlin Koffi Atchenn
I really do not do this.However the associate that was there on this day on me writing this post was really inappropriate.I will continue to go to this location ,however customer service should be the number one priority.
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May 2021 by LWT Mimi
I purchased a nose L ring “14K gold” today and they told me it’s final purchase and I just wonder why. Second bad experience from this store? worse purchase ever. This ring can’t be used as a nose ring at all. Not gold at alllllllllll, too thin too short. No wonder they won’t open and show u and it’s final sale.
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April 2021 by NublacSoul
The young lady that assisted me on yesterday gave great customer service and was very patient. I appreciate it because I can be picky when it comes to jewelry. Also, the deals we good.
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February 2021 by Pamela Goins-Green
Very professional, friendly, followed covid protocol! Great location ! I would reccomend the Piercing Pagoda at Wheaton location. Can be reached by Metro, Public transportation. Parking was easy !
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October 2020 by Nicole Kissoon
I’ve purchased a few things on several occasions from this location. All of the associates are so pleasant and very knowledgeable about the exchange and refund policies! Definitely get the warranty, their policy for broken jewelry is so good!!The manager is very sweet and recommended a lot of beautiful pieces that I ended up getting as gifts for my mom which she ended up loving.5/5 customer service & quality
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October 2020 by Kristin Singh
Wonderful selection of jewelry backed with a warranty if anything goes wrong. Associates are very knowledgeable on the different items in the store and really dedicate to try and find the perfect jewelry match for you. Highly recommend!
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June 2019 by Lajan25
So professional they took good care of me, that girl was cute too tho damn ???
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June 2019 by Sidney
Friend and I impulsively decided to get cartilage piercings done here (by piercing gun). We should've done more research on piercings and chosen a better spot. Huge mistake as both of our piercings were very obviously infected after a few days despite using the ear care solution they gave us and cleaning per their instructions. The associate/manager also upsold us on the jewelry stating that the stainless steel pieces we originally wanted were terrible for healing piercings which we learned was a lie. She suggested we buy more expensive sterling silver pieces that were better for healing so we agreed. Learned a few days after that sterling silver is exactly the kind of metal you don't want for new piercings. Very disappointed.
