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November 2023 by Ashley Harrison
Wisdom was very helpful in explaining policy options and getting my new policy set up. Mr. Howard helped me figure out the issues with my account and worked to fix it.
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November 2023 by Toni Braxton
Unfortunately zero stars is not an option.Mr. Howard is the most unprofessional, unresponsive agent I have even encountered. I reached out to him for clarification on the reason my elderly mother's homeowners policy increased dramatically. He was dismissive and made no attempt to answer my questions. I escalated my concerns to State Farm corporate who suggested I consider makes adjustments to the policy. I emailed him and left a message to return my call, he did not. I called again (3rd attempt) and was finally able to reach him. I requested to meet with him, preferably a weekend appointment, he responded he was busy and refused to meet with me. I heard him mumble under his breathe that it would not make a difference. I can only conclude he does not want my business, message received. BUYER BEWARE!
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October 2023 by Eric Blackman
Wisdom was very professional and very good at her job. ? Giving me good advice and good directions on how to handle my tow truck situation. Thanks Wisdom
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August 2023 by Romarise Williams
It's been a pleasure being insured with Statefarm Alonzo Howards office specifically for over 23 years. The staff is always friendly and accommodating.
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August 2023 by Mary Martin
The team here are always respectful & happy to help. Their smiles are contagious and I receive them in person & over the phone. Always leaving me to have a great day.
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August 2023 by Kay D.
You are in good hands here. Wery competent and efficient staff. Answered all my questions and proved exceptional customerl service. I had the pleasure of working with Jonathan Bryson, who was able to lead me through the MD specifics of auto and home insurance and locked me in a very competitive rate. Glad to have found a personable and competent insurance agent.
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August 2023 by Antoine Crowder
I had Sean help me with setting my renters insurance up & he did a great job 5/5 . And i appreciate the customer service from Jonathan also was a 5/5 ??? . Personally will recommend family & friends ?? Alonzo Howard Statefarm Group ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Monica Jenkins
My experience with State Farm has been excellent. Johnathan was pleasant , patient and very helpful. I really appreciated that
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June 2023 by Verna Williams
Very Professional!!I felt so relieved when I received the insurance quote and the renters Insurance. Alonzo a very organized and professional agent.Will refer whenever necessary.
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May 2023 by Monica S
I have had such a great experience with the Alonzo Howard State Farm Group. Sean has been so proactive that I have referred my son and he is now a member of this group.Thank you for your professionalism, good personality and patience, Sean.
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April 2023 by Danielle Dowdy
Jonathan was very professional and knowledgeable.I needed coverage for a car I was buying last minute and nothing could be finalized until I showed proof of insurance coverage. I called the office they answered right away and Jonathan got me quoted and covered in a matter of minutes, he is awesome,thanks Jonathan ?
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April 2023 by Life with Kamia
Great service with Jonathan B at State Farm on Rolling Road. Was able to help me find affordable Auto Insurance coverage for my vehicle and he was efficient and helpful! Thanks!
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March 2023 by Aysia Stockton
Jonathan is great! He is always polite and professional! He has gotten me some very affordable rates and always available whenever I need anything!
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March 2023 by Darlene Stepney
Jonathan was very helping with getting my mom and I started with car insurance we are so thankful for your assistance. He made everything smooth and easy.
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February 2023 by Danaye P.
Professional, honest and helpful is what describes the services I receive from this office. When a competitor I had done business with for 20+ years continued to raise their rates, Alonzo Howard's team stepped in and provided me the SAME coverage at an affordable rate. Jonathan, my agent, is top-notch in customer service, is very informed and makes the process easy going when updates are needed to the policy. The whole office staff is helpful! Contact them today for your insurance needs.
