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February 2024 by Doc L.
Great customer service at this location! They were helpful and friendly! The location is clean and well lit! A fair value overall!!
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February 2024 by LuLu Jersey
This place is great, the branch manager Mariana was super friendly and helpful. I got all my questions answered, and I strongly recommend this place.
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December 2023 by Connie Mashock
Wanted trip tych for travels.
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November 2023 by Patricia Tambone
The people who work at this location are very helpful. It was a great experience. I am always nervous when dealing with a drivers license. They really reassured me that it is not difficult. I also spoke to one of their insurance experts. She was very helpful and informative. I will definitely return.
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November 2023 by Paul McCarthy
Since I am over the age of 76, in MA am required to show-up in person to renew my license. AAA in close to my home, so I chose to renew there. The staff was courteous and professional, and my renewal was processed in less than 5 minutes. Plenty of parking! Great experience!
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September 2023 by Dylan Beecher
Tripple aaa had me waiting for 4hrs on the side of the road just for them to tell me after the 9th person i talked to that my plan doesnt include bikes Trip aaa S****
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September 2023 by Amit Khare
I used RMV services here and they are very knowledgeable and thorough. They also handle the visa cases very deftly. Please give it a try
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August 2023 by David Harris
Helpful staff, resources and many RMV services at a local location.
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July 2023 by Joan Meyer
We had new passport pictures taken . Very efficient, no wait. One more good reason for annual membership.
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July 2023 by Carolyn Woodward
Everyone was very friendly! In and out in less than 10 minutes for passport photos
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July 2023 by Raymond F.
Went into this AAA office to transfer my insurance from California to Massachusetts with low expectations because of the ratings on yelps app. The agents name is Carlos and he had the most pleasant attitude along with everyone else that we encounter during our visit. I most always choose the locations I go to by the ratings the business has but this AAA office is too close to my home to not use so I took a chance on a two and a half star rating. I was not expecting such good service and polite people because of the comments made for the ratings. My conclusion is that there's to many people with the hooray for me and the heck with everyone else attitude. I will recommend the AAA office to everyone. I would recommend that if you're car is unreliable and you use your allotted road side services for the year get a new car instead of complaining about AAA.
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May 2023 by James Hanson
Staff was helpful and friendly it's the way to go to bypass the registry dark cloud
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May 2023 by Kevin McPherson
Came in this morning for an international driving permit. Marianne was great and efficient! In and out the door in under 10 minutes!! Great service, thank you!
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May 2023 by Bee-Busters, Inc ..
My car had to be towed from Acton Gas to Nissan dealer North Chelmsford. Google map = 10 miles... on the phone with AAA = 11 miles. Protect towing arrived. Said they use miles calculated by AAA map - showed me = 14 miles. Seriously. I called AAA refused to help or reevaluate the situation. What so you do when u are in this situation. No one gives but I had to pay $55. Should have only paid for 7 miles. Is this the service I get from my membership. DON'T USE AAA !!!
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May 2023 by Jackie McSweeney
The team here was remarkably helpful. They made the process for getting a real ID so easy. Very thankful I didn’t have to go to the RMV.
