Car Glass Repair near Acton, MA

“Here’s a polished positive review you can post for Safelite AutoGlass and manager Niko Dewberry:

I want to share my great experience with Safelite AutoGlass, especially Branch Manager Niko Dewberry and her entire team.

In the past, I had some very bad experiences with Safelite, and honestly I was not expecting much this time. However, Niko completely changed my opinion. She was extremely professional, understanding, and truly cared about customer service. Her entire team was also very polite, knowledgeable, and professional throughout the entire visit.

Niko made a huge positive impact and turned an unhappy customer with previous bad experiences into a very satisfied customer. It is rare to see this level of professionalism and dedication today. Thank you to Niko and the whole team for making the difference!”

“The service team was great! They were percise and a pleasure to deal with. Amanda and Kelsey helped us understand the options and when decided on what we wanted they were well educated on what brands had the features we wanted.”

“The technician who replaced our windshield, Dione, was wonderful. He went above and beyond for us, leaving the car in better shape than he found it-- cleaning ALL the windows til they were spotless, and even vacuuming up a mess in the car that was there prior to his arrival. It was unexpected and so appreciated. Best of all, the new windshield looks amazing! The whole process and interaction was 10/10.

I hope if we ever need another windshield replacement, that they send Dione.”