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November 2022 by Greg F.
Do not use this bank My identity was stole and a have spent more than 6 hours on the phone trying to talk to some to fix it don't walk from this bank run isnt it terrible tha a twenty year customer needs to go through this don't use this bank bad software and the manager would Even give his first nameGreg Freeman usaf retired
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May 2021 by J L S.
I really like the Citizens Bank branch in Acton. The people who work there are very friendly and helpful and most remember and acknowledge me when I come in. The bank definitely has a small town feel. I find it much more personable and feel less pressure banking there than I do at the Bank of America across the street.
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April 2021 by Jean M
Great customer service!
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February 2019 by Bill Meier
Just did a simple passbook transaction. Good service.
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January 2019 by Lori B.
I went to the citizens bank in Acton and had the worst banking experience in my life. Rude help and they would not cash a check they think I forged the signature and kept me over 30 minutes and charged me when it was my account $7.00 to cash and I needed the cash so I had to wait. Stay away this is a bad branch
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November 2016 by Kar K.
Thank you Citizens for being so rude to me before I moved my account from DCU. It appears the standard response I get from a Citizens employee "did you read" and additional fees were always associated. Sorry DCU, I thought the grass was greener, but it's not.
