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February 2024 by Mark L.
Poorly organize pharmacy. Regularly out of medication while prescription wait. No notifications. Patients depend on a reliably supply of medications. This CVS pharmacy branch cannot be counted on.
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January 2024 by Silvia roxana Olarte navarro
A nice lady Nelly explain to me all about some cosmetic products ....and i loved to use my cupons.
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January 2024 by sp
They never answer the phone and will have my meds in stock but often don’t fill my prescription unless I call them and ask them to.
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January 2024 by Celeste Sims
Would give it a zero if I could. The place is terrible. They never answer the phone, always short staffed, always a huge line and you have to wait forever to get your script. Never coming here again.
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January 2024 by chantal Nouvellon
I arrived today at 6:58 pm: Holly Norton refused to give Emmy medication that was ready for pick up. I am going tomorrow on an international flight and need the treatment. she was dismissive and horrible .
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January 2024 by Ricky H.
I understand how understaffed they are. after calling the pharmacy for a few days with no answer I had to go in. the app told me my prescription was ready but the cashier told me there was a problem and had to go to a different window. I waited till the same person came over and asked me the same question. again he's was just doing his job. was told me prescription was sent to a different pharmacy. they could not tell me where and suggested I call my doctor. I did and still no help. told me to call my insurance they also told me there was no problem. the irony here is its for antidepressants. I'll try again tomorrow but they are the only part of the equation that can fix this. I think it must go beyond the location. I'm sure they would help me but can't get past the programs in the computer
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December 2023 by Marilyn E.
Very disappointed with this CVS. My daughter went to get Dayquil for me and she went in an uber. They asked her for ID my daughter pulled out a picture of her ID (21 year old) and they said "Your in America, you shouldn't be around without an ID". That is very disrespectful and should get different staff. The manager never went up to her to say anything. Very poor management and very racist employees.
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December 2023 by Theresa R.
I never really had a problem with this pharmacy until recently. This is now the worst pharmacy ever and based on the recent reviews I'm not wrong. The doctor called in a prescription four times and they still after three days claim they don't have it. I have never had this happen before, and the pharmacy techs are beyond useless. I would stay far away from this one. In fact, it's looking like all the CVS's are dreadful. I wish I could give them Zero stars in fact, negative stars. Worst place ever.
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December 2023 by Lisa T
This is for CVS store (I don’t use their pharmacy). Store itself is nice. But they have only 1 open person controlled register even when a long line; they push people to the 3 self-checkout machines crammed in the world’s smallest space. No room to put more than 4 items in the ridiculously small bagging area. Use-your-own bag feature doesn’t work. Your bag will fall over on the ground if you have too many items in the bagging area. I smashed my head on the metal racks sticking out over the self register trying to retrieve my items. What irks me was they had 2 other clerks standing around who could’ve been manning a 2nd register. Won’t be returning anytime soon.
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December 2023 by Ed Smith
My wife gets all her prescriptions at one CVS or another. We also get personal care products here and after holiday candy! They are always very busy.
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November 2023 by Jennifer Levesque
Sid went above and beyond providing exceptional customer service. Immediately my friend and I were welcomed, asked if we needed anything.I’m going on a trip to Canada so they recommended the travel isle for me. This was a great suggestion as I found so many things I forgot I needed!Over Sid was personable, professional, and extremely helpful! And to top it off, I actually lost my keys in the store and Sid found them for me!!Thank you for the great experience. I’m also from New Hampshire and this was by faaar the best CVS I’ve ever been to. I wish they had ones like this where I live!
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November 2023 by jillian faubert
Insanely rude and judgmental 12 year old looking boy working judging the pictures I was printing for my dead boyfriend’s memorial. Absolutely disgusting behavior. Hire people that can respect customers.
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October 2023 by Mari Neagle
This CVS is by far the cleanest, most helpful, friendly CVS I have ever been in. That is why it is MY CVS.
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September 2023 by ESP Tech
After 3.5 hours trying to fill a prescription through 4 other avenues, with a raging fever - I finally landed at the Acton CVS. The pharmacist called the urgent care, stayed on the line and persevered until my prescription could be properly transferred and filled so I could start getting better. They must get all the people whose attempts have fallen through elsewhere in addition to all of their regular customers. The staff and pharmacist could not have been more warm, friendly and caring. So much appreciated when you are feeling horrible and frustrated. A++
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August 2023 by Cary DeMello
The bald pharmacist is negligent and should be fired immediately. He did not listen to my neurosurgeon, who called him twice when he was refusing to fill my scripts, citing 5 different reasons (all made up everytime). I was on my way home from back surgery and literally sobbing in pain in the store after waiting two hours. Said he has everything he needs to fill then has the gall to tell me that I can only get one now and the other tomorrow? Surgeon called me and was APPALLED that this guy wouldn't give me both. I didnt sleep for the entire night right after surgery because of this idiot.