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March 2020 by John Andrews
We worked with great spaces recently updating a mid-1990s master bathroom in our new house. They were great. Very flexible in the scope when I wanted to do some tiling work myself (yes I consider it fun!) and they had great ideas and knowledgeable sub contractors. Vanity, custom countertop, tile, custom shower glass and fixtures - it was a one stop shop. We also used them to completely redo our last house’s kitchen. It wasn’t a huge project at about $25k but they were still attentive and responsive when a moulding from the cabinet maker wasn’t quite right. They suggested the removal of an adjacent wall to open up the area and get more light. We moved from that house, but still miss the kitchen! Thanks to Dawn and her team.
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March 2020 by Joy Stark
We worked with Great Spaces on the design and construction project management of 2 bathrooms in our home, in the ballpark of $100k. We found the design experience to be positive. Dawn and her team were responsive and gave us a few options at the low, medium, and higher ends of a budget. We purchased materials through them as well and found that their pricing on Kohler fixtures was comparable to or better than Build.com. Their tile selection was a bit limited, but we were able to find options we liked.However, we had a pretty poor experience using Great Spaces for construction project management. They hired Scott Leger of Leger Construction on our behalf, and the process took nearly a year from demo to the completion of the punch list. Once we paid the final construction invoice in full, work nearly stopped and both firms needed constant prodding to complete the work. Dawn admitted that our project faced a lot of project management challenges, but even then was not proactive enough to ensure that the issues were resolved in a timely manner. The biggest challenge was that Leger hired some sub-par subcontractors and neither Leger or Great Spaces managed them well to ensure that they delivered according to their (and our) quality standards. They simply weren't in our home checking the work as it was completed. That means that we had to have the painter in several times, and live with flawed tile work. Dawn did eventually address all of the issues we complained about (nearly a year later), but it took months of staying on top of her, which is exactly what we wanted to avoid in hiring her for the project management phase.
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March 2018 by Diane
My husband and I needed a kitchen renovation for a house we own in Concord. Dawn and everyone at Great Spaces did an incredible job that gave us just the kitchen we were looking for and the work is professional, completed on a timely schedule and is my very favorite kitchen!
