Movers in Acton, MA

“Nick as our sales person and Naicy, Bruce, Fernando, Kristian, Grady, and Liam as the moving crew were all fantastic. They were easy to communicate with, on time and did excellent work. Thank you!”

“I’m not one for posting online reviews and will do so only when I feel it’s warranted. In the case of John Palmer Moving & Storage a review is definitely warranted.

Mom and dad were born, raised, and lived in the in the Boston area their entire lives. We lost mom in March 2024 and since then dad sold the family house after 54 years and moved into the local independent living community in town where mom and dad had lived since 1971. This was May 2025. Fast forward to September 2025 and talking to dad about his flight reservations to stay with us for the winter in California. Dad informed me in late September that this would be a one way trip. Once he arrived in November that was it and he’d be living with us which was always the plan.

With dad’s news, it set a scramble to figure out how best to make this happen. I got a referral from dad’s realtor and a cousin, both recommending John Palmer without any hesitation. Based on my interaction with the John Palmer team from the first call to receiving dad’s household goods in California I can see why they were recommended to us.

My first contact was with Nick. He listened to my needs, concerns for dad given the magnitude of the decision at 87, and my expectations. Nick made an appointment with dad to go over and see the apartment. With this visit he compiled a rough inventory, provided an initial assessment of the moving logistics, and gave us a timeline for what we could expect. While dad had done a fair amount of downsizing prior to the house sale in May there were a few family furniture pieces that would require “kid gloves” care; Nick was confident and assured us that the family items would be taken care of without incident. And when the items were delivered to California they were just as they had been at dad’s apartment.

We set the date for November 14 to pack up dad’s apartment. That Friday, Naicy, Ivan, and Miguel arrived a little before the appointed time. We walked through the community logistics, showed them the items to be packed, wrapped, and shipped to California, items and being donated to HGRM, and then they got to business. Naicy, Ivan, and Miguel worked non-stop from the time they arrived to their departure after the last piece was loaded into the back of the moving van. All in all, I think they were onsite for four hours which was much less time than expected. Naicy, Ivan, and Miguel were efficient, polite, professional, and treated all dad’s items being packed as if they were their own.

Dad’s items arrived California in early December and were delivered to the house shortly thereafter, consistent with what we had discussed. While dad’s move timeline was accelerated from what had initially been discussed, I could not have asked for an easier process, pack out, and shipping. More than that, I could not have done this without the help of the entire John Palmer team. Whether within the Boston area or across country, John Palmer Moving & Storage should be on the top of your first call if you have a planned move. Moving isn’t fun but John Palmer will definitely make your next move as easy and stress free as possible. You won’t be disappointed.”

“Truly a top knotch company. This is my second move with Gentle Giant and was completely satisfied both times. Professional, patient and amazing group of men to work with.”

“Could not be happier with my experience using Big Hill Movers for our recent move. The owner Anthony was responsive immediately to my inquiry for their services. Professional, friendly, and helpful from the beginning.The movers that arrived the day of the move were awesome. They worked fast, efficiently, and carefully. They went above and beyond making sure that they didn’t damage any items or the house. They even offered me sliders for a furniture item because I didn’t have the right size. They checked in with me several times to make sure I was okay with the placement of furniture and were happy to move things around as needed. I have really heavy furniture and stairs, and these guys handled it like pros!I highly recommend Big Hill Movers. They were knowledgeable, reliable, offer fair prices, and deliver outstanding customer services. I hope I don’t have to move for awhile, but if I do I will use again.”