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November 2025 by Jim Bedrosian
Quick to diagnose and resolve issue. Kept in communication during the process.
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November 2025 by Mark Schafer
They are honest and know what they're doing.I had an issue with the infotainment and climate controls not working in the front that I couldn't figure out. The team at Swanson was able to troubleshoot and fix the issue quickly. It ended up being something super simple, but I needed the help to track down the problem, and I'm glad I took it to Swanson.
I originally took the car elsewhere, and was told at the other place I needed to spend thousands of dollars to replace a bunch of modules. I declined that and brought the car to Swanson instead. I'm glad I did and I will be back.
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November 2025 by Timmy Backus
Drove from New Hampshire to purchase a vehicle here, great experience. Andrew was great with everything. Definitely recommend buying a vehicle here
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September 2024 by Byeongjun Jeong
I had an ignition issue with a security lock sign. Every time I brought the car in, Tom took great care to see what he could do to help, but initially, it didn't solve the problem. I had to tow the car to the shop twice. However, Tom prioritized the issue and worked throughout the week to provide the best service he could. Finally, he resolved the issue. Thanks, Tom!
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August 2024 by James Bradley
Always great friendly service!
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August 2024 by Barry Cohen
good people... caring.......Dave, the Matthews and Tom are great!!!!!
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August 2024 by Leo Gregoire
These guys always score 11out of 10. They have always earned my trust and loyalty.
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August 2024 by Robert Jaeschke
Found this dealership on-line while looking for a specific configuration on a new Denali, they had one in stock. From the time i walked and met Matt the entire purchase experience was on the best I have ever had. I have purchased more than 10 vehicles over the years and this dealership is on of the best. No high pressure, very accommodating and have great follow through. Highly recommend.
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June 2024 by Jim Riccio
Was in for replacement of my rear breaks, per usual Ken, Tom, and crew were ready for my appointment. Everyone was extremely kind, came across Matt and Andrew both very friendly. The feeling of being more than just a number really hits home. At this dealership for sales or service you are more than just another customer. I feel bad for those that never made a purchase at Swanson and are missing out on being treated like you belong there.
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June 2024 by Chris H
The service department is top notch! Every employee I’ve met is very respectful and eager to assist.
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June 2024 by E S
Michelle is always friendly on the phone, and Dave in service is always knowledgeable and helpful in making sure your vehicle gets what it needs, without costing an arm and a leg. Been taking my almost 25 year old Impala there for years and have never been disappointed. If you own an older GM and want people who really know what they're doing, this is the place to take it.
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June 2024 by Synthia
Swanson has taken good care of us over the years. We’ve purchased two vehicles from them. The service team has always been helpful and they fix the problems that pop up.
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June 2024 by Fred Salvaggio
Just purchased a 2022 Cadillac XT5 for my parents. Best service I've ever had at any dealership. Everyone there took pride in their job. No pressure or upselling. They took care of every detail for them from sincing their phone to adding in their favorites and patiently answered all questions. I would recommend them anytime.
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June 2024 by David Halloran
Very friendly, competent and confident. No worries with Swanson. It gets done quickly and at a very fair price. The service dept is especially helpful and reassuring that this will be taken care right away! Very satisfied customer and 3rd generation Swanson customer.
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May 2024 by David Conley
Could not have been better