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September 2023 by Dawn Weitkunat
Doug is WONDERFUL to work with. The whole process of purchasing my vehicle was joy! I have never enjoyed buying a vehicle. He's honest,helpful and informative. Doug doesn't push you. He takes time to make sure you are satisfied. I will be going back to him when another purchase is necessary.Side note: the young man helping him over this summer surely learned a great deal.
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September 2022 by Just me
We bought our daughter's vehicle there in May and worked with Doug. He goes above and beyond to make sure everything is right. She took her car to college almost 2 hours away and had some issues with it overheating. Had it towed to two places near her. Received a quote from a local garage and then called Doug. He went completely out of his way to have it towed to him and did all the repairs necessary to get it working right. I just couldn't believe even though he didn't have to because technically the warranty was null at this point, he stood by us and did everything possible to help. Would I recommend them? Absolutely and have! Thank you so very much for being an honest and caring business.
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September 2022 by Paula L
We bought our daughter's vehicle there in May and worked with Doug. He goes above and beyond to make sure everything is right. She took her car to college almost 2 hours away and had some issues with it overheating. Had it towed to two places near her. Received a quote from a local garage and then called Doug. He went completely out of his way to have it towed to him and did all the repairs necessary to get it working right. I just couldn't believe even though he didn't have to because technically the warranty was null at this point, he stood by us and did everything possible to help. Would I recommend them? Absolutely and have! Thank you so very much for being an honest and caring business.
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August 2022 by Joe Dowd
Where I bought my first car in high school. Loved that car, couldn't have asked for anything better.
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May 2022 by Michael
Id recommend anybody looking for a car to swing down, they have some of the cleanest and low mileage inventory I have seen, these guys are great. Very knowledgeable and want you to be happy with what you buy.I will be back!
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April 2022 by CelticDragonGoddess P (CelticDragonGoddess)
Doug was OUTSTANDING! He is refreshingly honest, trustworthy and fair. He went far above and beyond what I expected from a dealer. He gladly permitted and helped facilitate my due diligence in buying a new car to be inspected by my own mechanic who i trust and have used for years. Doug corrected at his own cost what I would have considered normal wear and tear by replacing brake pads and rotors even though he really didn't have to. He treated me with respect and dignity, whereas I found at least 13 other dealerships that belittled me and treated me like a "little lady". Mind you, I am not a mechanic, however I spent 6 years helping my other half rebuild a 57 Ford Fairlane and all of my life doing simple mechanical jobs as brakes, exhaust, radiator and tuneups etc. so I am not completely in the dark. After I purchased the Jeep I realized that the differential fluid was leaking and Doug replaced the seal, cleaned it out and added new fluid at no extra cost. I cannot say enough good things about this delearship and DOUG in particular. He is outstanding and I have never had such a wonderful experience with a dealer in all of my life. I HIGHLY recommend Autokraft and DOUG in particular. He is pleasant, easy going, honest and fair. I LOVE my 2008 Jeep Liberty. If or WHEN I need a new vehicle I WILL be seeking out Doug at AUTOKRAFT again.
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May 2021 by Brian Sullivan
About 4 months ago we bought a 2006 Subaru Outback from Autokraft. We dealt specifically with Doug Thies. From our experience Doug was helpful and very easy to deal with. Most importantly, our experience was that he is a truth teller. Straight up honest about the vehicles we looked at and took feedback after a few test drives. He did everything he said he was going to do and communicated with us during each step of the process. It's 4 months later, and we are very happy with the car that we purchased. It was a hike for us to get down there but well worth it. In an industry where trust & complete honesty are often suspect, I'd have no problem buying a car from Doug again, and recommend this business to others.
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April 2021 by Joshua Cappas
Great service ??
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March 2021 by Jaime Connor
Doug was fantastic in helping my parents find the perfect car! he was friendly, efficient and provided excellent customer service!! I sould definitely purchase another car from Autokraft and highly recommend them!
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February 2021 by Damaris Vargas
Great cars good prices i found what i want GOOD DEAL ❤❤❤❤
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December 2020 by Ross Kellogg
BUYER BEWARE. Bought a car about 3 years ago, dealer supposedly replaced timing belt before the purchase of the vehicle and the belt just failed after 40,000 miles...The timing belt Tensioner was never replaced, thus causing premature timing belt failing. Catastrophic engine failure.When you promise to do work on a car you are selling it should be done CORRECTLY
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August 2020 by Electra Starr
Cecilia is very helpful and helped me find the vehicle that was perfect for me! This place offers financing! Their website has a loan payment estimator which I found to be a amazing! I used it to see how much I should put down and what my monthly loan payment might be. Helpful and knowledge staff!
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August 2020 by M C
I have bought my last two vehicles from Mark and have always had such wonderful experiences. My first vehicle had some issues with it a few weeks after we bought it and the folks down at Auto Kraft didn't give me any grief about the warranty, They got it right in and fixed right up and when ever I had any issue they were right there to help THE OWNER even extended my warrenty that way if anything happened I wouldn't be in the dark and vehicle less.. Never came to it though the car was a dream! Sadly she got totalled and I was back to looking for another car just 2 years into having her and I had no doubt where I would look again! I looked on the website found EXACTLY what I was looking for called Mark told him my name he remembered me and HELD the car for me till I could get down 2 days later, and I bought it that trip! Love these guys HIGHLY recommend them to everyone looking for a car.. Before they sent me on my way with this car they did new tires, new brakes, and even painted the roof that had sun fade.. I mean come on, thats basically unheard of from alot of uses car places.... I am now looking for a second vehicle to add to my driveway and I will only be buying from Mark and his team at Auto Kraft!
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June 2020 by Joe Liquori
The dealer did a Carfax and was very forthcoming.
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April 2020 by Heather Pellegrini
Recently purchased a car for my teen daughter from Auto Kraft. They have changed my opinion of used car sales! Mark was helpful, honest, no pressure and took care of everything we asked for. Great car, great price and a true pleasure to work with. I'll start with Auto Kraft first next time I'm in the market for a used car. Can't say enough positive about our experience with them.
