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February 2024 by Malika
My doctor and I ordered refills of the birth control pills on the phone with cvs and the pharmacist employer told me to come in on sunday to pick up the pills because it was ready and when i went there on sunday to pick up the pills he was being rude to me and he refuse to give me the pills that i ordered on that day he said to me in a rude way do you have your medicaid card with you or your mass health card and i showed him the medical card and i told him the right numbers and he declines the card number and it was the right card number i gave him and he said thats not right card i was looking for i cant give you the medicine you need to call the medicare company to provide you the right number. So i called my medicare company to ask her to send me the right numbers and it was the right medicare card number she gave me and i kept giving him that number and he refuse to accept the numbers for me and he said to me i wanna talk to the medicare lady on the phone you'll have to wait 20 minutes for the refills. he put pills back on the shelf on purpose. i will never ever come back to this cvs pharamacy location in allston no more i will be switching to a different cvs pharamacy.
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February 2024 by V M
This is a good CVS. I use the Pharmacy. I also shop for snacks, vitamins, etc. good selection. Friendly service.
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February 2024 by John Ferry
Pharmacist processed my prescription quickly!
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December 2023 by Maria Dark
I hate this place the worst CVS in the states !!My mom needed a medication ASAP as she has cancer the prescription was sent over night from the Emergency Department, the pharmacy opens at 11am on Sunday (which kind of late and my poor mom was suffering all night from the pain. When I was there to pick up the médecine I was told that they never received the prescription (and he was sure of what he was saying with an attitude !!)On my way to work that day I called the physician multiple times to double check and she kept telling me that the prescription was sent and not sure why at the pharmacy they tell me that they cannot find it !! So I called the pharmacy and I got the same guy on the phone and I asked if he found the prescription, he said yes he found it, it waxed over night but he didn’t see it ? REALLY !!he said that they don’t have the médecine anyway so he will transfer the prescription to a different pharmacy (like he’s trying to cover up for his mistake) GUESS WHAT, the prescription was never transferred !!Workers at the specific CVS are very Rude, unprofessional, they seem to be forced to be there m. My mom had an emergency and needed the médecine and they just didn’t care !! Please please stay away from that pharmacy !!
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October 2023 by Lisa Rae
Went to get Shampoo today & it was locked up. Ask for help, an employee, Spanish lady came & she was on the phone talking(in Spanish)…when did it become a thing, talking on the phone at work? She bought the shampoo up to the self check out & made sure I paid…Hate when employees think you’re gonna steal
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October 2023 by Gabrielle Dean, Himal Mitra
I have Covid, for which I was prescribed Paxlovid last night. This morning, I tried to call the pharmacy, to ask my prescription to be delivered because I was contagious, and also to confirm when my prescription would actually be filled, rather than "in process." I spent a total of about 25 minutes waiting to speak to a human, but finally accepted that no one would answer, so reluctantly went into the CVS.When I got there, the pharmacist seemed unfazed when I said I had Covid, and casually agreed that the phone would never have been answered, because he was working alone. He said it was standard practice. One of the times I had called earlier, I pressed the "prescriber" option (because I am one), but didn't get through that time either. He said nothing when I told him that.My prescription, he said, would be ready in 20 minutes. I couldn't help asking whether I should just walk around the store until then, and he casually said yes. I said, "No, not with Covid I shouldn't!" He made no reply. I'm in my car waiting for my medication now.CVS is supposed to be engaged in assuring the health of their customers, but clearly neither the corporation nor [at least one of] their "healthcare professionals" takes that responsibility seriously.
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October 2023 by Daniel Milbrandt
My Doctor sent over a prescription around 2pm. Checked in on the train ride home around 3pm - not filled. Stopped by between 7-8 pm, Pharmacy closed (what?). Walked down at 1pm the next day, not filled - asked to be escalated, came back at 1:20 and it was not filled. I will have stopped in to this location 5 times to get this prescription and it will have taken them over 10 business hours to fill a single prescription.
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September 2023 by Natalie Ciardi
This location has a good selection of higher end body/bathing products. Have had no issues here - everything is organized and clean! Pharmacy team is respectful and helpful.
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August 2023 by Paige S
I wanted to give Greg a shoutout - he was so kind and helpful today when there was a problem with my prescription and he gave me a helpful tip for future refills. Thank you Greg!
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April 2023 by David Weissman
I love my local CVS Pharmacy. I am on several medications and am in the store quite often. It is fortunate for me that I live right across the street. Tricia and Jessica are Amazing pharmacists! They have really been there for me. Whenever I have questions about my medication they are consistently helpful. The CVS pharmacy technicians are also great.I shop in the General area of CVS also. They have everything I need and the customer service is great. Brian is awesome! Whenever I first walk in I get a friendly greeting and an offer to help me find something which I probably will need help with. If you live in Allston Massachusetts and need prescriptions or general store products I recommend visiting.
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March 2023 by Matt Mclennan
I’m not sure if it’s CVS corporate and their operations or this individual store. I have had more problems with just fulfilling prescriptions than any other pharmacy I’ve gone to in my life! Almost every other prescription there is a problem fulfilling it or an Insurrance issue I’ve never experienced with any other pharmacy on the same Insurrance plan. Needless to say when I am able to have options I will not be doing business with CVS pharmacies ever again. Absolutely horrible experience.
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December 2022 by Gilberto Otero
Horrible undercover security guard staring people down. With his baseball cap on just sitting there till you walk in. Teach him some loss prevention skills.
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October 2022 by H Lakhani
Horrible experience. After two trips, I still do not have a glucometer that was requested by my provider. I found pharmacy staff at this store unfriendly with no concerns for patient’s convenience. Bad location!!!
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August 2022 by Angela Sit
Samiha very helpful and explain to me the regulations. She is always so patient and nice to customers. Thank you
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July 2022 by Carlos H.617
Walked into this location for a covid test. They were behind the counterI asked Susan who was the person behind the counter for the least expensive test. She grabbed one and proceeded to scan in for payment. I advised her my insurance covers it. She pointed toward the pharmacy area. I let her know the pharmacy sent me to the front to grab it. She proceeded to take the test and walk it down to the pharmacy herself like I was going to steal it. . Definitely left me with a bad taste in my mouth. I feel like she totally judged me by my skin color.
