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February 2024 by Alyssa Murfin
I have been trying to contact them for over a month with both emails and phone calls and I don't ever receive a call or email. Extremely hard to get a hold of them especially when interested in a specific listing. Very disappointing
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December 2023 by Stepan B
Helpful and friendly staff. Helped me find a place quickly with no problems.
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December 2023 by Ghast
10/10, both Mr Soule and Mr Boyce outdid themselves on my housing selection. Very happy to have gone through them. Very professional
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December 2023 by Thibault J
Absolutely delightful experience. Both Boyce and Jack were wonderful. Would use again.
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December 2023 by Brady Parisella
Used 413 to get off campus housing for next year and everything went amazingly. Jack Boyce was wonderful with showing us the place and making sure we understood everything we had to do. They’re also very accommodating for everyone.
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November 2023 by sam craddock
used 413 to look for off campus housing and they were incredible and patient! highly recommend!
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October 2023 by Aryan Sarin
Used them to get an off-campus house, and has gone without a hitch. Company is quick to respond and gets maintenance done fast. Working with property manager Katie and leasing manager Jack Boyce have been very pleasant.
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August 2023 by M
Bad experience with 413lease.It is hard to get in touch with them. There was no way to speak to anyone on their phone line, and they took a while to get back to us over email even when we were applying for a lease that started the next week and were trying to find out our application status.When they finally gave us our application results, we found out we were denied for the reason of "insufficient income". The application for the place said we need to make over 3 times the amount in income of monthly rent. Between everyone on our rental application, we obviously surpass the required income level, so their reason for denying us seems to make no sense.
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April 2023 by Cleo Roback
Extremely upset by a recent interaction I had with 413 Leasing as they scheduling a showing of my property and provided me with less than 24 hours notice that 3 strangers were going to be entering my home, I work from home and had no option but to remain there while they paraded through. When I mentioned my discomfort with this occurring it was met with little to no concern. They are clearly focused on bringing in new renters since I am leaving which I understand. However I am still a customer of theirs for the next couple of months and it just makes me feel very trapped.
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April 2023 by Kiersten Hartnagel
I contacted them regarding a property through their website contact page and left a voicemail as well. It took them a week to get back to me to just say the property was rented. Of course it was, it was a week! I won’t inquire about another one of their properties.
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March 2023 by Liam McGinty
The whole process was smooth due to the great support and communication by the 413 team. Jack was very helpful showing us alternative locations to best accomodate our group. I have gone through 413 lease for 2 years now and have had no complaints.
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March 2023 by Devin Baldwin
Poor service, responded slowly if responded at all
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March 2023 by Zachary McCaldon (Zack)
Very helpful staff, the entire process was very easy and streamlined, they explained thoroughly what the next steps were at every point and it was overall a great experience.
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March 2023 by Ellie O'Donnell
My roommates and I were late to find housing for the upcoming school year, and 413 Lease made the signing process quick and easy during a stressful time. Very accommodating and easy to speak to. Highly recommend for other students and families in the Amherst area!
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March 2023 by Sammy B
Never got back to us after we viewed an apartment and applied for it. We wanted to look at other places they had listed as well. Noone emailed back. Noone called?
