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August 2023 by Eddie Hines
Honest and friendly service. Got a flat tire, patched it up instead of selling me a new one.
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August 2023 by Mark Strong
Honest people. If you need your ride fixed this is it stop your search.
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July 2023 by Alex
Rich and his team are wonderful! They replaced my tires, were friendly, didn't try to upsell me on things I didn't need and were honest about the price. Paid a fair amount and am extremely happy! Would highly recommend.
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May 2023 by Liam O'Free
reliable & honest, a lot of other garages will try to blatantly rip you off around here
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April 2023 by Liz Welsh
We have been going to Amherst Tire for years - and continue to go because of their wonderful service. Rich takes time to listen to our concerns and is always helpful. We really appreciate having a local mechanic we know and trust (in contrast to a big dealer); we highly recommend Rich and Amherst Tire. Five stars plus!
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January 2023 by Alice Duong
Lovely customer service with affordable price. Right on bus route as well. Convenient for independent pick up and drop off
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December 2022 by Jim Keedy
I give one star because there is no lower rating available.A couple of years ago I moved out of state. Before I left, I had Amherst Tire perform an inspection of my car and to do a front end alignment. They called and told me my front tire were worn and not safe to drive on. So on their recommendation, I purchased two new tires and had them installed.Today I found my passenger side front tire flat. I had roadside service respond to change the tire. When the technician removed the tire from the car, he showed me where it had previous been repaired with a plugged. When the tire was inflated, we found it was leaking air from the plug.Note, I’ve had no work of any kind performed on these tires since I purchased them.Amherst Tire had sold ma a tire that had previously been repaired (plugged) and had passed it off, as well as charged me for, a New tire. All without my knowledge.Like most, I am no mechanic and rely on the trustworthiness of the people who I do business with. Amherst Tire misled, took advantage of, and downright lied to me. What are the chances that I’m the one and only person they’ve done this too?I guess the old adage, “buyer beware” applies businesses who call themselves “professional” and with whom we place our trust in.Extremely DisappointedJim Keedy
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December 2022 by Alice Feldman
Tried to get snow tires from Amherst Tire this week. Called them 1 month ago and was told they only had 2 tires in stock and to come in when they open at 7:30am to get them changed out.Called them again this week and again they only had 2 tires in stock and suggested I come in ASAP to try to get them changed.First day - Arrived 7:40am. They were already booked through for the day. Theu suggested I leave my car in the lot before they close at 4:30pm so that it's already in the bay the next day. I had errands to run and decided to come early the next day instead.Second day - Arrived 7:15am. There was no room in the parking lot. Walked in through the door and was asked why I'm there. I was surprised they didn't recognize me since I was literally in there the previous day. I told him I'm dropping my car off for snow tires and he told me he's already booked for the day... again... He suggested I leave my car in the lot overnight so that they can work on it in the morning. Then he told me that most people drop their car off in the lot after the work day in the evening. He didn't give that option to me the day before... so it looks like other people took my spot.I don't understand how you can promise to work on someone's car and then send them away two days in a row.At that point I left and called Russ at Northampton Tire and he took me in this morning to change out my tires and also fix up my bumper. I came 15 minutes late but they still happily took me in. Total was cheaper than what Amherst Tire quoted, btw.
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December 2022 by G T
Today, on 11/18/22 at 430pm, a half hour before closing, my 83 yr old mother limped her car into the parking lot from a flat tire. They told her they were closing in five minutes (even though they close at 5pm) and that she could leave her car there and they would look at it tomorrow. She had somewhere to be so she called my wife and they attempted to change the tire with the donut but they couldn't loosen the nuts. They called me and I arrived to see my mother and wife trying to change the tire. There were three employees there and not one offered to assist them. Picture that, two small ladies changing a tire at the City Tire parking lot right in front of their picture window, with 3 employees who change tires for a living, ignoring them. They called me and I arrived to change the tire. When I got there, they were walking to their cars to go home and they didn't so much as look at us...not one word, not even a fake care in the world...They left at 450pm when they are supposed to close at 5pm. As long time Amherst residents and people who work in town, they will never see us as customers ever...nor would they seem to care less.
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December 2022 by A G.
These guys were great. They were up to their eyes with other jobs and couldn't fit me in for at least three more days but they took a quick look at my tire and fixed it in less than 5 minutes. They also didn't charge me. Talk about kind!! Town Fair Tire (where I purchased my tires) told me I'd have to, "wait all day" to have my tire fixed. I am so glad I went to Amherst Tire instead!
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November 2022 by Kevin Mitchell
This place is far more invested in getting you back on the road than making a buck. If they’ve got the resources to do the work, this is the only place I’ll bring my old Xterra.Rich searches for ways to save you money and time, never upsells and might not even charge you, depending on the job.Everyone here is kind and patient and goes the extra mile to help you understand what’s going on with your vehicle in the simplest terms possible.Categorically honest and fair, knowledgeable as can be. They’ve got a loyal customer in me as long as I live here.
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October 2022 by Jason Wang
Friendly service sure, but $76 for an oil change is a SCAM and ridiculous. Inflation does not jack up the price that much. Definitely taking advantage of college students who don't know better or have no better options. Will not come back again.
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June 2022 by Cole M.
I cannot say enough about my experience this morning. Battery light came on after granddaughters graduation last night. I did my best to clean and tighten at battery terminals, but (81 yrs old) no good, so 7am was at this garage. They thoroughly cleaned and then double-checked charging system, then said I was good to go. I felt I should pay for at least a 1/2 hr. They said no charge. I am just passing through but recommend anyone else looking for honest service go here. They could just as easily have told me I needed a new alternator on my old car (2003 Toyota), but, just very polite and honest folks.
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May 2022 by Sidney Holman
Will definitely be back if I ever need to. Outstanding service! Super friendly and knowledgeable. Went in for an oil change and they found the drain plug had been damaged/stripped. Advised me on the next steps I should take on getting that fixed by the last mechanic I went to who had damaged it. Provided me with everything else I needed to get around safely until I can get it fixed. One of the nicest things anyone has done for me and I’ll be forever grateful! Great group of guys, I’ll always recommend them.
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May 2022 by heather howarth
Liar liar pant on fire! omg a dishonest mechanics manager at Amherst Tire told me at 8;20 am first come first serve here.come back in five hours. ( no one was waiting around I thought hmm)came back in five hours he said oh by the way you need to leave you car here. overnight.the old Bait and switch. promise one thing get you in and promise anotherwell some people might enjoy that but I dont. There are other people out there. He could of told me up front. but he did not he chose not to.....
