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October 2023 by Josiah Murry
Staff always go above and beyond to assist me with any banking problems. Mobile banking app sometimes buggy otherwise do not hesitate to become a member!
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August 2023 by Milagros Ortega
Really nice person,very friendly and professional, love this bank
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July 2023 by rick flaherty
Good customer service
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January 2022 by Geoffrey Locke
Closed this week because of Covid.
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April 2021 by AFM Manager
The Amherst Farmers' Market has been affiliated with People's Bank for several years now and the main reason is that they are a great, community based group and very supportive. The local Amherst branch is as friendly and service-oriented as they can possibly be and simply a joy to stop in and chat/banter.... Highly recommend!
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January 2021 by Rachael McLean
Great service! Nice people!
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June 2019 by Mark J.
Signed up for a new checking account to take advantage of $400 promotion: A week after creating the account, I was told the promotion is no longer valid, despite their system accepting the "Get400" promotion code. I visited the Westfield brank and was told by a teller that the system accepts codes even if they are invalid since it doesn't validate them. I asked if the promotion could be extended since it had just expired. The teller checked with management and informed me that no such courtesy could be extened for a new customer. I called headquarters and asked again if they would be able to extend the promotion for a new customer. I explained the main reason for opening the account place was the promotion and that the promotion still appears on their web site and no expiration date is listed. Again, I was told my request could not be honored. I informed the representative that I would be leaving negative feedback on Yelp and closing my account immediately. I left Peoples Bank 20 years ago due to their high fees and thought I would give them another chance. Seems not much has changed. There are many better options, including credit unions that are more likely to work with their customers. Stay away from Peoples Bank.
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March 2018 by Kayla B
Everyone here is very kind and helpful! Been going here the last 3 years.