The UPS Store #0472 in Amherst, located in Newmarket Center, provides a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is a locally owned and operated business dedicated to helping customers with their mailing needs. Customers appreciate the quick and efficient service, noting that packages can be handed off easily with a receipt provided immediately. However, some reviews mention long lines and a single staff member managing the store, which can create a stressful environment. The staff member is often described as focused on getting the job done, sometimes appearing unprofessional or preoccupied, but generally courteous. Many customers have expressed understanding and support, emphasizing that the employee works hard, multitasks, and should not be judged harshly. Overall, the store is appreciated for its helpfulness, despite occasional wait times and staffing challenges.
Unhelpful, Gave the wrong information at the kiosk. One of the worst customer service experiences I have experienced. They even deserve a zero star rating at most.
August 2025
Saw a lot of negative reviews so I was weary about bringing my package to this location, however the young man working was quiet, but helpful
July 2025
Drove a half hour to use their notary services on my lunch, turned me away at 12:29pm claiming the notary services end at 12:30. Its two signatures. Be a human being maybe?
