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March 2024 by Michael DeLuca
Very Professional very clean great management team
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March 2024 by Serge Shulga
Nice unit, great manager.Thanks a lot!
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January 2024 by Mark Souza
The gentlemen that helped me was amazing. Super friendly and knowledgeable! Shad Hartford is an employee you should be proud of.
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December 2023 by Dylan Peabody
Shad is rad
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December 2023 by Anne Hagstrom
Shad was great to work with and found me the unit that worked best for my stuff.
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November 2023 by lisa contee
Shad Hartford, the store manager was a delight to work with. Very honest and made sure we understood what to expect. My roommate asked a lot of questions and he answered every one of them patiently and kindly. I would drive the extra mile to come to the Andover, MA location.
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November 2023 by Judi McAnaw
So helpful and accommodating! Very professional. Very clean facility and also safe. Highly recommend this facility.
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October 2023 by Vivien Riveraaa
Very friendly and good customer service. First time renting a storage everything went smooth happy to be a customer. Shad was fantastic!!
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October 2023 by Abdul Lohar
Original review: “Awesome store manager. He knows what he is doing. Go for it.”Update: After renting it, i paid for the 1st month up front, the 2nd month they took it out from my account and the 3rd month they increased the rent. I was told that the rent could increase a little bit but he assured me that it wont happen anytime soon. I was paying close to $80 per month(3rd floor, no elevators) and he pushed it to almost $160 per month. I was literally getting a ground floor unit for $160 or close to it. For $160 you can get a ground floor unit somewhere near a highway. I would not recommend this business and their business practices are not fair.
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August 2023 by Charlene Fielding
Chad is the best! Made our experience with getting a storage unit so easy. He is always so helpful and attentive when on site.
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July 2023 by Craig Schorer
Shad (store manager) was amazing. Took his time, walked me through the setup process. A+++ experience! Highly recommend
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July 2023 by Lexi Vargas
Great first experience renting storage. Shaq provided great customer service,Clear instructions and most important place was very clean! Def a plus! Would highly recommend.
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July 2023 by Steven Dunn
I would give this company 10 stars if I could. Good value and I really like that this facility had an old school trolly that made my move super easy!!
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June 2023 by kris
Exceptional customer service! Shad was very knowledgeable and helpful in finding the perfect storage unit for my needs. Makes the storage experience a pleasure!
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June 2023 by Cierra Justiniano
There aren’t enough good things I can say about my experience. Between the friendly staff and the open space. I love being able to easily access all of my things!