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September 2023 by Christopher Nguyen
New owners and the ladies can design anything you can think of, plus excellent at fixing ingrown toenails, swollen in pain and all !Also, they said new name for the salon is coming soon.
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September 2022 by Amy F.
It took 2 hours to get a dip manicure. It took 3 people to do the work. The equipment didn't look clean (they were sharing tools between manicurists), and it didn't look they know what they were doing. It appears they are possibly operating a business without licensed manicurists. My former manicurists are no longer there, and these new people didn't appear to know what they were doing (on the job training -- blind leading the blind). I ended up paying $60 for a dip (and polish) and tip manicure.
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July 2022 by Tracy C.
Salon was dead. Service took way too long. Pedi a little rough- not relaxing. Not a word of English which is always challenging. High prices that have been creeping up for last few months. Satisfactory job but for reasons above, I won't go back. I miss Raini Nail girls!
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June 2022 by Carolyn Goodman
Lily was excellent. Very patient and precise. She took time to explain and go over all different types of eyelashes. The price is very high considering what other places charge. But over all good.Service: Eyelash extensions
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June 2022 by Sam S.
Took me on a walk in which is great, and did a thorough job, but- price gauged deceitfully. $33 stated online I saw, after she told me it's $40. When I asked for change for a $10 she said they had none while I could see change in her hands. Sad and unnecessary.
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May 2022 by Dianne Domenech-Burgos
Pedicure was $50. They didn’t use a sanitized set of tools. They gave a good massage. No warm towels, no scrub and no warm stones. I saw her put acetone in the nail polish because it was old and clumpy. I asked her to change the color. I will not return. I only went here because it was right in town but for that price it’s not worth it. Go to Tran Tran in North Andover instead.
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April 2022 by Olivia M.
Love that I found this place! I got a gel mani and a regular pedi. The nail artist was kind and attentive and did such a great job. I'm about a week removed from getting my nails done there and everything is still intact and looking fresh
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March 2022 by Lefty May
A significant drop in quality since the change in ownership from Raini Nails a few years ago. And almost double the price of a manicure (from $15 to $25). In fact, I had a gift card from Raini that I presented shortly after the shop changed hands. The new owner said Raini Nails was out of business so my certificate was null and void. (Isn't that part of what you buy when you buy a business?) While the former owner wasn't always the friendliest, I never had a bad service experience or a sub-par manicure at Raini. Lily Nails & Lash is simply not as good.Services: Pedicure
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December 2021 by Alexandra Barranco
Great service really professional with their work. Really happy to finally find a place to get my nails done just how I like it.Service: Gel manicure
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August 2021 by Jill DelGrosso
My absolute favorite place to get pedicures. There are so many places in the Andover’s but this is the ONE! Every one of them is so talented. What I appreciate is accuracy in polish and they have it. I’m a runner and am prone to ingrown nails. They clean them up perfectly. Thanks for being so great!Service: Pedicures
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August 2021 by Ellen DeBiase
I liked speaking with Lily. She’s very personable.Services: Manicures
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September 2020 by Patricia Donahue
Price listed on their web site was different than what was charged me. Double check before your service.
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July 2020 by Nicole B.
I came in at 5:45 and she closes at 7. Was turned away. I was a bit let down. Two people were there and two technicians were there. I looked normal, coming from work.
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February 2020 by Colleen Contrada
I was initially hesitated to switch my manicurist. However, I am SO happy I did. Lily knows nails! She is a petite person, but exceptionally skilled at what she does. She is very conscientious about cleanliness... very important to me. I leave each visit 100% satisfied with her work. And, she is so pleasant while being professional!
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February 2020 by Linda Conners-McCarthy
Clean and inviting Salon. Lily did my dip and they look fabulous.
