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8:30AM - 4:30PM
9 Bartlet Street, Andover
Printing Services
“Kind, helpful, and efficient employees. I was in and out quick, but didn't feel rushed! I'm going here even if it isn't the closest UPS store to me.”
“Keith & Micaela & the rest of the team at Wrap Solutions ROCK! Completely professional and exceed expectations. There is a reason that their whole yard is filled with trucks! Their customers keep coming back because of the high quality of materials and workmanship. I've been in the Commercial Truck business for over 40yrs! Great job!”
“Our booster club has partnered with TSF for several years, and they’ve been fantastic. Their designs are creative, the merchandise is high quality, and their turnaround is always quick. They consistently go above and beyond to help us find the best options as a nonprofit organization. I can’t recommend them enough!”
“Well stocked store for back to school. Helpful staff.
Party Rama inside for all your psrty needs including balloons. Solutions printing and TSA all in one place.”
“An always-perfect product is just the beginning. Combined with knowlegeable staff, a constant eye on the latest technology, and competitive pricing, SpeedPro Boston North should be your go-to guys for signage, wraps, POP and expo graphics.”
“Patrick at Powergraphics is an amazing partner in all things promo - giveaway items, collateral, apparel, really anything! I've worked with him for going on 6 years across multiple companies. His pricing is consistently competitive and the customer service can't be beat. Highly recommend him for any company or marketing professional!”
“I worked with John and Jen over the course of a few months for a coloring book project and I couldn't be happier with the results. Knowledgeable, quick, and fairly priced, I'll definitely be contacting them for my next printing project!”
“My experience with Omni Print has been fantastic. They provide excellent work each time I present a job. They have made my clients very happy, from pricing to quality.”
“We had a great experience printing collateral materials for a photo exhibition. Staple's staff were very helpful in matching print backgrounds with the painted walls and were helpful in so many other ways. They did a great job,”
“Great job proffesionally printing and framing my large family tree project. The prints and the framing are even better than I had hoped. Jean was great to work with!”
“I originally left a negative review after several frustrating experiences with the print department at this location. After speaking with the new General Manager, Nic, I wanted to update my review and give credit where credit is due.
I have been a Staples customer for many years and have historically had very positive experiences with the print team. In May 2022, the team introduced me to the digital print service by encouraging me to email my projects to the store. Over the years, employees have helped me improve projects, suggested alternatives when I was pressed for time, and even introduced me to Canva. I have always appreciated that level of service.
My recent experiences were very different. I recognize that I sometimes have last-minute printing needs, and I don’t expect the store to accommodate every request immediately. My frustration was with repeated situations where I felt there was little effort to find an alternative or explain what options were available.
After my most recent experience, I ultimately cancelled my order and went to FedEx when they opened at noon on Sunday. Shawna was working by herself with approximately six customers and still went out of her way to help me find a more economical solution. She even cut my project in half for me. That experience really demonstrated how much of a difference a solution-oriented approach can make.
However, I want to give Staples management credit for how they handled my feedback. Nic personally called me, listened to my concerns, apologized for my experiences, asked me to provide the details so he could look further into the situation, and invited me to give Staples another opportunity.
That response made a difference. I appreciate a manager who is willing to listen rather than dismiss a customer’s concerns.
I’m updating this review because I believe businesses should be held accountable when things go wrong, but they should also receive recognition when management makes a genuine effort to address the issue.”
9:30AM - 3PM
215 S Broadway, Salem
Printing Services
“This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!”
“It’s truly the staff that makes this place stand out. Scott and the entire team, along with everyone else I’ve gotten to know, even if I don’t know everyone’s name, are incredibly kind, courteous, helpful, and genuinely appreciative of their customers. Every interaction has been positive, and they consistently go above and beyond. Outstanding customer service! Thank you all :)”
“I've been using the UPS Store in North Reading for a couple of years for other services and just had them work on a fast turn around printing project. The quality of the print job was excellent and I really appreciated their fast turn around and the price was reasonable. Service is great and efficient.”
“This is my go-to UPS Store, and I always come to this location. I’ve never had to wait long, and everyone is nice and helpful. It’s a little hidden, but there is plenty of parking right in front.”
“A well organized facility and executed for its employees which benefits the public. Having been in another one, this one is leaps and bounds over the first one. This should be a model for all facilities of this type. The people are friendly, kind and very helpful. It's located right next to Target and it's close to 93. It has lots of parking and it is a benefit to the community”
“Only a shipping center so they can't print return labels. But the woman helping me went out of her way to find a way to get it done. Not where you should go if you need customer service”
“The people here get 5 stars, BUT the passport service you pay for online gets ZERO STARS. I paid over $200 for an expedited passport servicr and it did LITERALLY NOTHING. You still have to pay for the expedited passport at the post office, hell, it doesn't even include the cost of the pictures. You are paying $200 and all you get is a typed version of the form you can get for free. Absolutely a scam.”
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“I can't express enough how grateful I am to the people of Minuteman Press-Andover. Phil was so helpful and understanding, and explained everything clearly. The products are beautiful and exactly what we needed/wanted. I highly recommend this business for your printing needs. It's a local business with a great human touch in their customer service. The price was very reasonable and the order came so quickly, I honestly couldn't believe it when the package arrived. I cannot wait for the public to see what they created for us......It's for Veterans Day. Come walk the library grounds to honor our local veterans, and see what Minuteman Press - Andover made for us!
-Kelly Scott”