-
February 2024 by Linda Pakravan
Very helpful and polite!
-
February 2024 by Amnon Amit
Professional, good service
-
February 2024 by Thomas Ferlito
Erik was intelligent and well versed on the Apple 15 phone. Total time in store was only 25 minutes including transfer of all photos & data.
-
February 2024 by Stephanie
The guys at this location helped me lower my bill and transfer everything to my new phone seamlessly!
-
February 2024 by Kathy Vano
A shout out to Efrain at the Verizon Andover store. Efrain was very knowledgeable and professional who knew exactly how to help me as I walked into his store with my iPhone that basically sit the bed and wouldn’t even open. From the moment I walked into the Verizon store Efrain gave me so much comfort with his reassurance that everything was going to be OK, and it was thanks to Efrain. If you have a phone concern Efrain is the person to see. Thank you so much Efrain, I know I will be back !!!
-
February 2024 by Scott Kelly
Very efficient and friendly did everything for me.
-
January 2024 by Amy Getchell
Quick service, super friendly, extremely helpful, will go back for next phone. Efrain was great.
-
January 2024 by Santi Morgan
Outstanding customer service.
-
January 2024 by Kelly Schutz
Eric and the staff are always fair and knowledgeable.
-
January 2024 by Kadyn Germain
Thank you Efrain for giving us the best deal possible!
-
January 2024 by Deb O'Hara Rusckowski
I had THE BEST Verizon rep named Efrain in the Andover store— he was patient and kind and set me up with a new phone while explaining simply why my old phone wasn’t working. He put me on a better, more economical, plan. And later, over the phone from his home, helped me when I was stuck! He went above & beyond — thank you Efrain!!
-
January 2024 by Mary
Efrain was excellent. Helpful explaining our options; his ability to multi task with many customers and very diverse needs was outstanding - each person felt we were a priority ; extraordinary personable and professional. He clearly exhibited he enjoys working for Verizon. Just so attentive, honest, and cared so much. Greatly appreciated him and had a very positive experience.
-
January 2024 by Melanie Krance
Erick was friendly and professional and went above and beyond to make my cell phone upgrade smooth. I highly recommend.
-
January 2024 by Victoria Bernard
Eric was incredibly patient and very well informed. A good experience all around.
-
January 2024 by Ryan Magner
Very good service
