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February 2023 by Juan Faccin
bad service towards immigrants, or non-English speakers
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November 2022 by Nathan White
Had an excellent experience at Sherwin Williams in Arlington, MA. Everyone was very professional and helpful. Aaron, in particular, was highly knowledgeable and a pleasure to work with. Thank you.
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July 2021 by B M.
Three of us, ladies in our 70s and 80s, came in to look into options for exterior paint colors for our large condo complex. We were treated like royalty by Kevin and others there, as we spent over an hour deliberating the options. They let us "tweak" our color choice endlessly, bringing custom-made swatches that got closer and closer to what we had in mind until they hit on just the right one. They made a great experience out of what could otherwise be a very taxing one. There was even a nice table and chairs for waiting as they prepared the variety of swatches and let us choose the one to take home to try on the building. Can't say enough good things about these guys!
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March 2021 by Alice Fitzgerald
Shopped at this Sherwin Williams in Arlington Ma. for the first time today. The two young men that were working there were so nice and so helpful. I often think that it must be hard to be nice to people all day long when you are working especially in Covid times but they were wonderful and I was there at the end of the day. You can buy great paint at most places but you won’t always get the great service I got today.
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March 2021 by Alice F.
I now have a new favorite paint store. Went to Sherwin Williams 1406 Mass. Ave Arlington today. I needed to get a custom color made and all I had was a penny size paint chip to show them. Ryan took care of me and within minutes I had a custom quart size can of paint that I was pretty sure would be a good match. Got home and painted the the spots on the wall. Once it was dry it was a PERFECT match and I was a happy customer. The two young men that work there could not have been nicer. I Ike to support local businesses. I will for sure use this store for all my painting needs now.
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February 2021 by Collin Fedor
The staff were very helpful and friendly as we determined which type of paint we needed for our home. They initially tried to upsell to the best quality paint type but were truthful, honest, and respectful in answering questions - I felt like they gave genuinely good advice in addition to their job of having to make a sale. Covid protocols seemed fine - it was not crowded when we visited on a weekend.
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October 2020 by Elaine Campbell
Great products and great service.
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September 2020 by John Tam
The sales associates was very attentive and was able to mix a custom paint quickly.
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September 2020 by Stephen Martin
The staff is very knowledgeable and attentive. Ask for Matt.
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September 2020 by Scott Ludwig
On Saturday, prior to undertaking a home project I went to Sherwin Williams for professional advice and to purchase supplies that would be needed. Aaron supplied me with both while he trained a new employee. It is clear that Aaron is a perfectionist and he is extremely helpful and patient. I’ve had only positive experiences here and dealing with Aaron and Matt is a pleasure! 5 stars!
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July 2020 by Dan Welch
The guys were super helpful and the color match was spot on. Will be back for my paint needs.
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April 2020 by Charles Shiro Inouye
A paint store is a lot like a bait shop for fisherman, or a lumber store for carpenters. Two things matter: high quality fairly priced products, and a knowledgeable friendly staff. My neighborhood Sherwin-Williams store is making an effort in both of these areas, and I really appreciate it.
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March 2020 by Max C.
Great store, very professional and friendly service, fair prices.
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February 2020 by Fabiano Almeida
Great place! Nice people!
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December 2019 by Rachel Brown
Helpful staff, full selection
