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March 2024 by alex mcnamee
usually this location treats me well, but today i was left incredibly disappointed and quite frankly, annoyed. i had gone in today to get my usual iced caramel craze and bagel before work, but i was handed a cup that was essentially iced milk with caramel drizzle. now, im no barista, but there was no coffee in that drink. i go in to ask for a new coffee, as my original was just milk, and a few minutes later she brings me a more promising coffee. i was already late for work so i went straight to my car to head there. i took a sip to find out she had made a regular iced coffee and put whipped cream on it. if i had just another 5 minutes before work i wouldve gone back in to ask for a refund, but alas, here i am at work with a watered down iced coffee instead. i dont usually care enough to write a review like this, but this dunkin has continued to be inconsistent the past year and dont think i will go back regarding drinks. bagel was good, thats about it
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March 2024 by Go Flying
Ok, I've reached my limit with this Dunkin. This is the 3rd time ordering an Americano and it taste like cleaning fluid. Had to throw away the drink. Definitely not your normal variation in water or espresso quality, but actually something not normal tasting, and last time going to this Dunkin. I seriously think they need an internal inspection to see about quality control and whether cleaning of pots or machines done properly. I'll keep going to my other Dunkins nearby in the meantime, or who knows, the new Starbuck in Ashland once it opens. Sorry Dunkin, I'm a lover and have the sweatshirt and all, but this isn't good.
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January 2024 by Aiden
I cannot stress enough how awful this location is. Incredibly discriminatory and openly defies ADA law. Had the police called on me several times just for existing. And yet somehow I have no issues when the manager Jakson is there, so you tell me where the problem lies. The current English speaking staff needs some serious training or to be fired because they're awful and if they're willing to break the law when the boss isn't around who knows what else they're up to? Wouldn't trust these people with my food at this point even if I didn't get constantly harassed here.
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January 2024 by Michael Shehata
Dunkin donuts, hot and cold beverages, donuts and
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November 2023 by 《Natsuki_89》
i love the vibe here!! the workers were so energetic and their energies were amazing. definitely deserves some type of
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October 2023 by Sammy Levenson
holly is great! she truly makes this place what it is! always a smile on her face!
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September 2023 by Natalie Montgomery
This is always been my favorite Dunkin in Ashland as it’s so convenient to stop on the way to work, but lately my drink has been missing the extra espresso shot I always order. I’ve mentioned this to an employee, and they said I should order an espresso shot, but did not notice that I did, and always do. It’s really a bummer because it’s so disappointing to see a milky drink and the ratio is off completely. It wasn’t bothering me the first few times but now it’s super frustrating and I think I’m going to stop coming here in the mornings. The people are lovely and it does seem like they are just overwhelmed with the amount of drinks coming in. I don’t know if they need more staff or whatever but I totally understand if that’s the case. Although I am empathetic, it’s just really annoying and I don’t want to stay. It ruins the morning, but it definitely is a huge bummer.
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September 2023 by Cesar Matos
I have a mobile order, walk in for pickup, have to wait almost 20 mins yes 20 mins I'm a really regular dunkin user, I have like 2 free courtesy donuts but when we drink those coffee was horrible... repugnant and over sweet (the 2 cold coffee) the hot coffee was ok order 8870 I come back and returned!
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August 2023 by Koffee N.
If I could I would give them NEGATIVE stars. First of all I asked for a mango pineapple LEMONADE refresher, and guess they give me !? A freaking mango pineapple Green FUCKInG Tea refresher. Like what are you even doing? Like do you know how to do your job. Then I ordered the mini bagels and They're freaking FROZEN in the middle!!! And get this I roedeiras the bacon egg cheese wake up wrap and they Gave me a sausage egg and cheese. I'm so Disappointed.
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March 2023 by Thomas Duggan
Staff was friendly and store was clean
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February 2023 by Erik Ciniello
Everyone that works here is so nice. They're always super busy but they always find the time to serve you with a smile.
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February 2023 by Advika Gupta
Since I was a kid , I could not stop coming here.❤️❤️❤️???
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December 2022 by FEDOROV FEDOROV
Espresso machine doesn’t work
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November 2022 by E L
Quick service, tasty food. Convenient drive-through option for a busy commuter.
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October 2022 by Cherie Lundberg
Coffee needs to taste like coffee not water but getting better on that also the hot food is good but the donuts are hard sometimes.