-
March 2024 by Adam Levine
I’ve been living in Ashland for a couple of years and I’m about to move to Cambridge in a few weeks. To be honest one of the things I am feeling sad about is not stopping by this dunks anymore.I only take the time out to write this review because there are so many average quality Dunkin’ Donuts… the staff here recognize me when I come and if I don’t go for a month or two they will comment on it the next time I show up. I don’t go every day or anything so I think they’re just observant and kind.I’ve literally never had an issue with the food or drink, and the service is quick and extremely polite. I can’t expect much more out of a Dunkin’ Donuts. They run a very tight ship and do an excellent job and deserve recognition for that.
-
March 2024 by Michael Shehata
Dunkin donuts hot and cold drinks
-
February 2024 by Paul Nakazawa
This location is my neighborhood DD that serves (among others passing by) several contiguous communities. My food and beverage requirements are pretty basic. Some of the negative comments about this location seem to be about not properly fulfilling specific beverage orders and this doesn’t affect me as I just drink plain coffee and have standard fare off the menu. The actual physical store is pretty nice for a fast food location. If I have the time I have no problem eating my meal there. During the summer months there is an outdoor patio as well. Fully handicapped accessible and adequate parking. Once the road improvement project on Rt 126 is completed the store will be more accessible for pedestrians as well as autos. Drive thru window is often pretty busy.
-
January 2024 by Leticia Mattos
The employees are super kind, always smiling and doing an excellent
-
July 2023 by Grayson West
I have been to this location multiple times but today was the worst visit won’t be back. I went up to the window and they started handing me my mobile order but gave me the wrong donuts because they have no training and don’t know how to read a “classic donut” on a ticket (added a specialty donut that I have an allergy to), fought with us on the ticket when I’ve had plenty of job experience in Dunkin’ Donuts, and to top it off didn’t even get my drink. These workers have no idea what they are doing and I highly recommend going elsewhere.
-
July 2023 by Thatcher Anderson
Was given the wrong order and stated I was allergic to what was given to me. Man tried to mansplain the order to me. It was a single item but keep trying to give me multiple and ignore the fact I'm allergic to the type of donut he kept handing me. They NEED serious training. Poor listening and poor customer service. Worst experience I've ever had at any fast food store.
-
July 2023 by vitor Souza
I bought 3 enegi point for sure I saw it in all the stores and a can of energy drink per glass made, they filled the glass with the product they use to make the mixture up to half of the glass making the purchased product horrible !!
-
February 2023 by Liberal Oliveira
When in to but an iced coffee and get the free stuffed biscuit, bites by using my app. But when I went inside, he gave me the coffee and then continued on to help other people while I’m standing here waiting to ask him a question. I asked about it and he sent me to someone else, and he said I would have to buy another coffee to get the free bites. Stay Away. Either they don’t know what they’re doing or they’re ripping people off. Thank you and have a great day.
-
February 2023 by Emily G.
This WORST Dunkin I've ever been to. Rude employees, they mess up my order 100% of the time and when I correct them they say I'm wrong. This Dunkin used to be good and now they have a whole new staff that are rude and incompetent.
-
February 2023 by Lady margaret Of wexsex
They really need to improve on how they make their meals. I got snacking bacon ? and it was horrible,
-
December 2022 by Gary Wales
Ashland store has gone to s******* ran out of trays for coffees. 2nd day in a row. Lost sale today. I realize they don't care because there are 20 people right behind me to patronize, but they didn't get my business. Total incompetence poor management.
-
May 2022 by RO
The service here stinks!!Workers at the window having full convo in foreign language WHILE I’m at the drive thru window trying to figure out if I’m the recipient of the conversation and pay for my order.My advice, Don’t go to this DD
-
April 2022 by Jonathan Cohler
Ordered a medium decaf skim latte with sugar free vanilla sweetener. Received an ice coffee with no sweetener. Asked the girl behind the counter to remake. She was flippant and rude and proceeded to make a latte this time again with NO vanilla sweetener. When I told her that it had no sweetener, she said, “That’s the way we make it, you can go somewhere else!” And rudely walked away. If there is a manager of this store, you should immediately fire this rude girl working for you. It was 4:40pm on Friday afternoon FYI.
-
March 2022 by Jasper Lu
Been here several times. It's a solid Dunkin location. Does seem like they're often understaffed. Worst experience was waiting ~10 mins at the counter just to put in 1 hot coffee order. Unfortunately the road leading up to the location is often under construction so it may not be as quick of a stop as you'd like it to be.
-
March 2022 by Steve C
First shop open in the early morning, the morning crew is the best of the day!