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August 2025 by sidnei nascimento
Experience and years in the market make all the difference, that’s why I always choose Marcelo’s Auto Repair.
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December 2023 by Isabel C.
Great quality service. I called to get an estimate on price and Pancho assisted me. He was honest and detailed on services. Went it to get a diagnostic got a call back and again was given great service. Everything was explained perfectly and prices are reasonable. My car got fixed within one day. When I picked up vehicle Santiago assisted me and he was also friendly and reviewed invoice and warranty with me. I trust this place and highly recommend.
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December 2023 by Karey P.
This place deserves more than five stars. This is the best auto repair shop I have ever gone to. Santiago, Pancho and Israel showed me exactly what issues needed to be addressed on my Subaru Outback. They had me come with them to show me what needed to be repaired on the car. Seeing the issues for myself and having them explain why certain things weren't working instilled confidence and trust in me. They explained what my options were, and gave me alternate lists of what the repairs would cost me, depending on which repairs I felt were most important. I am moving out of state, and decided to have all the repairs made. They communicated with me very well, were clear, respectful and efficient.
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October 2023 by Lisa M.
I needed a drivers side light bulb installed and Emmanuel was gracious enough to help me. Amazing customer service.
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October 2023 by Barbara H.
Santiago has always done a great job repairing my car in a timely manner. I highly recommend them for all your car repairs or even just an oil change.
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July 2023 by Susana P.
I've experienced car difficulties before and as an individual that doesn't know about cars a whole lot, Victor, a technician or owner at Jiffy Lube was beyond helpful. Obviously, out of my depth in this department but Victortook the time to point out my vehicle milestones, and maintenance that's required at a certain times. (I mean literally, he walked me to my car and point led things out) What they were unable to accommodate at the shop he was happy to refer out, but again, as I'm out of my depth it's always a fear of being gouged because I don't know what prices are for certain part however he was very helpful again in that aspect and showed me the price differences. Making feel comfortable and making my need move. Cars are expensive, but he made the experience less frightening and ease. Plus my car runs great now. I have other adjustments to make but at least I know where to go and what needs to be replaced so I'm not taken advantage of. Thanks Victor @ Jiffy Lube.
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May 2023 by Zoe S.
Thank god for these guys! I was driving through Indio when my front axle completely broke on my old Subaru forester. They were able to take in my Subaru immediately, get it fixed within a few hours, and charged a very reasonable price. They were friendly and communicative and showed me exactly what had happened. Highly recommend this place!
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April 2023 by Kim L.
My car broke down on the 10 freeway heading towards Scottsdale Arizona outside of Indio. Two women in a vehicle by themselves not knowing where we were was stressful enough. We had a fantastic tow truck driver recommend Santiago. We called Santiago late almost at closing, and he said he would wait for us. We were almost a half an hour away. He waited checef my car out got it back operational and running within an hour. His rates were extremely low and he was just fantastic. I cannot recommend his services enough. I have an Audi Q5, and typically only bring it to Audi service stations, but I will drive two hours from my home in San Dimas California. Just to have Santiago now work on my car going forward.
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March 2023 by Dennis v.
Santiago + Pancho and the team have went above and beyond to fit us into their extremely busy schedule. We had a dead battery which led to discovering a failed alternator due to a failed vac pump. Santiago dug deep and found all these issues which the dealership failed to do. Not to mention he also allowed us to stay on property since we live in a converted RV. Thank you for your kindness/support and mechanical expertise to get us up and running. Dennis.
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February 2023 by M D.
In my travels to a Salton Sea event I stopped first to see "Slab City", near Nilan, CA. As I was leaving there I heard and felt my Roadtrek 190 brakes grinding. I detoured to Indio, making a couple calls otw and got ahold of this shop (now about 3:30pm) who said they could get get me on. Arriving there, Poncho determined it was my right rear brake pads (not my front as I had thought) grinding, metal to metal on the rotor and damaged it beyond repair (too thin) and new rotors and pads needed to be installed. Also the right rear caliper wasn't operating correctly so it needed to be replaced. I wasn't exactly happy about the cost but knew I'd have good brakes again traveling thru the hills and mountains of CA and southwest area of the country. And when you're on the road your limited to choices. (Parts and labor was $900) Poncho and Santiago finished my repairs in 2 hours, using NAPA parts that have a good warranty. Out the door at 6pm, I didn't have to wait overnight or get a hotel room. I appreciate that they got me in and out. My only complaint was that Yelp took me to their old location about a mile away! It was all stop and go traffic and I pictured the front brakes locking up before I got there. No worries! I'd recommend them for repairs!
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July 2022 by Mike P.
Had a cracked radiator brought in to Marcelo's auto shop to get replaced finished the job in a few hours. Very friendly staff, the quote he gave me was what I actually paid no hidden fees or extra charge at the time of pick up. He even threw in a car wash. 100% would recommended this place to friends and family.
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June 2022 by Emmanuela D.
Correction to my review three days ago: 200K+ miles ( mileage reading on all 4 of our German luxury cars- Mercedes, Volvo, VW). ALL running STRONG! With consistent and regular maintenance by this auto shop that delivers performance! Had a recent engine swap with one of the cars; put in about $3K miles already and it is running smooth as a butter. Thank you, Certified Auto Team! (Previously Marcelo's Auto Repair).
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April 2022 by Joe C.
You know that old saying, stay out and stay alive well, I would stay away from this establishment for good reason being they will take you to the bank and not fix your car you've been warned oh yeah, and if you look at the ratings they are old and probably not true! Not happy consumer. P.s. The state revoked their smog license.
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January 2022 by Jim L.
These guys are fantastic, real mechanics that have been in business and working for many years. After making the mistake of having my transmission serviced at a Jiffy Lube where they used the wrong fluid, didn't change the filter or recalibrate my transmission it was shifting terrible. Marcelo's quickly diagnosed the problem serviced the transmission and had it shifting like new again. Definitely trust these guys know there stuff.
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August 2021 by Jill S.
Took care of my car issue quickly and reasonably priced. The staff were kind and professional. I will definitely consider them my go to for car repairs in the future. Highly recommend.
