“They did a fine job at a reasonable price (actually, at a lower price than their competitors').
I dealt with their president, Erik Dobay, who is professional, helpful, and very polite.
They have a very comfortable waiting room, where they offer free
coffee, tea, fresh popcorn, etc. as well as Wi-Fi.
I had an appointment--which they confirmed the day before by
e-mail--so I had no wait time at all.
I had a small job, but they treated me like a VIP.
They met all my expectations. I would have given them 4.5 stars if I had knows how to show a half star. Maybe I should have given them 5 stars.
Thank you,
Endre”
“Repeat customer here, this time for worn out brake pads and rotors. I was able to get my car in quickly, and service is highly professional, transparent and informative. The inspection and photos showed where the damage was, and a quote was offered before continuing with the work. Thank you, highly recommend!”
“I highly recommend Universal Auto. In my decades of car care experience I’m very aware that auto shops like Universal are a rare find. They are reasonably priced and most importantly, they are honest. Universal will be the go to for all services for my family from now on.”