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September 2023 by Will Moik
They told us we needed to replace our rear brake pads. After changing those they told us we needed to replace our front break pads. Instead of getting these replaced as well, we went to a Subaru dealership and they told us our front break pads had more than half their life left and there was no need to replace them. If you need a trustworthy mechanic, this is not the place.
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August 2023 by Mikita K
I recently utilized the auto service provided by Universal Auto Repair and Sales Inc, and I'm pleased to say that the experience was excellent. All the promised work was carried out promptly and professionally, aligning perfectly with the described services and timeline. I'm genuinely satisfied with the outcome and would certainly choose them for my future automotive needs.The only slight concern I encountered was the scheduling process. While the service quality was top-notch, it's worth noting that appointments are typically scheduled a few days in advance, so if you're looking for a next-day appointment, it might require a bit of planning. Despite this, I found the overall service to be reliable and would highly recommend Universal Auto Repair and Sales Inc for their efficient and effective automotive solutions.Service: General repairs & maintenance
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August 2023 by B F.
I have been coming here for years and absolutely trust their knowledge and honest estimates. No surprises when the bill comes. Excellent customer service. Truly recommend this shop!
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July 2023 by Thomas Opp
I recently purchased a car from Universal Auto Repair and Sales and leave satisfied with the experience. Andrey was my main contact, and he was very accommodating with my request for a pre-purchase inspection. He also provided service records of all of the work his team put into the car as well as a Carfax report on the vehicle's history. An independent mechanic confirmed the level of craftsmanship and care the mechanics put in to the car prior to listing. The price was more than fair, the description of the car's condition accurate, and the process efficient. I wouldn't hesitate to purchase another car from Universal Auto in the future.
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July 2023 by Полопарт Polopart
Great service and great guys, was very pleased with their work! I recommend!
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June 2023 by Marco Rosa
I had an issue with the rear brakes in my truck, Tom was able to fit me in right away.the Work was done quick, he repaired the rear brakes and I had my truck back in no time. I'll definitely be back for all my maintenances and repairs.
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May 2023 by Francis Coffey
Just wanted to give a shoutout to Kevin and the crew over at Universal Auto! They helped us out numerous time recently when my wife’s car unexpectedly didn’t start. They quickly got us back on the road and great to work with!
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May 2023 by Thomas McLeod
My family and I have been using Universal auto for years. They are all stand up guys and will not try to upsell you on anything. If they say that you need something done on your car, you can take it to the bank that you need it done.Services: General repairs & maintenance
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May 2023 by DJ Walkup
Recently scheduled a repair with Universal for the first time. I was extremely pleased with the repair and their friendly customer service. Highly recommend!!Service: Brakes
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May 2023 by Winnie The Pooh ..
These guys are awesome. Pleasant experience from the moment I first called, to the moment I picked up fixed car. Very efficient, put my car back on the road in 24hr since drop off after a major coolant leak. Paid slightly less then initially quoted too. This was my first time, I think that's where my 3 family cars are going for repairs from now on.
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January 2023 by Matt Crocker
Universal Auto Repair does great work at a fair price. Kevin usually answers the phone and he is a super nice guy.
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September 2022 by Sabrina Dawn
I'm always happy with the service I receive here. They're respectful, knowledgeable, and fair. They usually go above and beyond. I highly recommend this shop.
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July 2022 by Gael O'Brien
Tom is the new owner of Universal Auto and he and his team are absolutely terrific in how they take care of a car's problems and the customer.Service: General repairs & maintenance
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March 2022 by Rob Blanchard
We just purchased 2017 Mercedes and it is great so far. Sales experience was no pressure at all straight forward and great customer service. I highly recommend this place.
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February 2022 by Heather Bourn
Great service! Upfront and honest with pricing. They went above an beyond by rebalancing my tires which another tire company apparently did a terrible job of doing months ago. Highly recommend!Services: Oil change
