E-ZPass MA Customer Service Center
Hours:
27 Midstate Dr, Auburn MA 01501 Hours
About E-ZPass MA Customer Service Center
E-ZPass MA Customer Service Center in Auburn has received positive feedback from many customers. Reviews highlight the professionalism and helpfulness of the staff, including individuals like Victoria and Rick, who provided efficient service and resolved issues promptly. Customers appreciated the short wait times and friendly interactions, describing the representatives as patient and easy to talk with. Even when faced with challenges, such as a rude agent, the staff at the center managed to turn the experience around, ensuring that customers left satisfied. Additionally, the center effectively handled equipment issues, offering replacements and necessary documentation for out-of-state travel. Overall, the customer service center is recognized for its commitment to assisting customers with a positive attitude.
Most Recent Reviews
January 2026
Walk in, get number, sit down for 3 min, walk to window, return old transponder, write review.
January 2026
Great service. Came to return my transponders. Very good experience - no wait, no hassle and super nice employees.
September 2025
really good service
super fast and friendly
More Comments(135)
- Auburn, Massachusetts
