Extra Space Storage on 245 Washington St in Auburn, MA offers a large selection of storage units. Features include drive-up access, climate controlled and non-climate controlled units, electronic gate access, and exceptional security. The site has convenient freeway access, wide drive aisles, and allows vehicles in drive-up units. Additional amenities include RV parking, parking spaces, a kiosk, and deliveries are accepted. The manager lives on site. Reviews highlight the helpful staff, who provide excellent customer service and are friendly and easy to work with. Staff members help customers find the right unit, allowing them to view units before purchase and assisting with the best rates. They are described as amazing, wonderful, and terrific, making setup easy and explaining all options and costs clearly. The location is noted for its professionalism, cleanliness, and being easy to access. The experience is consistently described as great, lovely, and definitely recommended. One minor note mentioned a discrepancy regarding lock types for some units. Overall, customers would recommend Extra Space Storage to anyone looking for a nice place to store their belongings.
Our company has been renting for 2+ years.. great place, great ppl, very safe,secure, well lit and 24/7 access
April 2026
Great customer service! So helpful and resourceful!
February 2026
Extremely helpful staff! Tour and information was thorough and helpful. Easy sign up and payment plans. Senior discount, thank you. Thank you Jen and Wiley, so appreciated!
