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April 2024 by Heather McManus
Literally just walked in 5 minutes ago looking for an engagement ring, but because we didn’t look the part, we were looked up and down by the two women behind the counter said what we wanted just got sold (without looking at what we wanted). We were just at the one at Solomon Pond Mall kept us there a little extra just to look up something we may want.Clearly whatever was on their phone was more important and we won’t be spending money at Hannoush.
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April 2024 by Amanda Donahue
We highly recommend Hannoush Jewelers! Our experience with Tony was so much fun and he spent a lot of time and care with us as we were deciding on engagement rings. His expertise and communication was amazing, and made the process seamless. We ended up getting a customized toi et moi ring at a very reasonable price. Tony and the rest of the team really did a fantastic job!! We searched for a couple months prior, and very happy we found Hannoush. 10/10 would recommend!
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January 2024 by Angie Stephens
The Auburn location has by far the greatest staff especially the manager Martin! They are caring and helpful and sell the best products at the best prices imaginable. They helped my husband create the most beautiful mothers ring for me which is stunning! They even replaced my diamond after a horrible accident I had so I was able to focus on my surgery and recovery and not worry about my ring at all. I have to say if you are going anywhere else you need to rethink it and check in with Martin and the gang at the Auburn mall! We are satisfied customers for over 20 years now I believe ? ? ?Thank you all we will be back soon!
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January 2024 by The Drill Doctor
It was a great experience going to this jewelry store. They were the only store I visited this Christmas shopping season, that was properly staffed. The staff were knowledgeable, patient and helpful. Good job to all employees of this jewelry store this year!
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September 2023 by Christopher Bousquet
Great people, service and exceptional discounts! I prefer this to others!
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September 2023 by Tracy Hanson
I had lost my ring and had to go into the store to replace it... Tony was an AMAZING help! He found the exact ring for me and I was In and out of the store really quickly! (I was in my lunch break)... what an GREAT guy! Thank you Tony!
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July 2023 by Antoine Murphy
I had a great experience from Tony D at the Auburn location. He was very helpful and kind. He explained everything clear and i would recommend shopping at this location 10 out of 10 times.
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July 2023 by Julie Soucie
MY HAPPY ENDING, I had brought two rings to be sized and ended up buying a new wedding band that Martin thought would be perfect to add to my diamond and emerald wrap. It was perfect!There were a few complications to the work on the rings. Martin worked hard to be sure the rings were just the way I wanted and that I was completely satisfied. The rings came out beautiful!!!MARTIN is a great sales person. If you are not satisfied believe me he will get the job done to your complete satisfaction.Thank you Martin your devotion to your customers will not go unnoticed! I look forward to adding a necklace to match my rings.A completely satisfied customer. Go Martin!!I give a 10 STAR RATING!!!
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June 2023 by pigch0p tv
I brought in a ring that I had bought somewhere else to be sized and have a prong fixed, the staff were very professional and they did an amazing job! You can’t even tell it was sized or repaired. I’ve used them for various things throughout the year and wouldn’t go anywhere else! Great customer service and friendly staff.
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March 2023 by Leah D.
This review is a little overdue, but I just want to finally get it out there. I would HANDS DOWN recommend anyone to Hannoush Jewlers at the Auburn Mall. Anthony went above and beyond for us and we really really appreciate him and his family. We had a very quick and small Covid wedding (6 people) and my wedding band was ordered from Hannoush. I actually had a wedding band idea in my head that I had seen at another store of which he found and had his cousin make for me. My ring was made quickly and beautifully without any issues. It was made right on time for the wedding. All of the communication regarding the ring making process was very prompt, professional and stress-free. I did not feel at all overwhelmed given the time crunch. Anthony's store has AWESOME customer service and we were really impressed with our overall experience. They deserve an A++!-Leah S.
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December 2022 by Dianna Petersen
The worst experience ever! I spent over 2 grand ($2,000) for a pandora bracelet for a Christmas gift for my daughter, plus a$450.00 charm. The bracelet was supposed to be pure gold. It turned black and was bending! I went back to them with my receipts, they wouldn’t-exchange it or return my money! What a waist of $2450.00! My daughter is devastated and I’m disgusted! I would not suggest going there ever too any one! They SUCK and stole my hard earned money!
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October 2022 by Chris Brooks
I was at the Auburn Mall this morning and stopped by Hannoush Jewelers. I had purchased a watch battery for my Tissot watch at a kiosk jeweler in the mall. The watch stopped two weeks later.I went my " go to" jeweler, Hannoush, and let them know what happened. They said for this quality watch, it needed to be professionally cleaned and replaced with a battery specifically for this kind of watch.I left it for them to take care of.My mistake was not stopping at Hannoush in the first place!!They have been excellent in repairing jewelry for me and my wife.My first experience with Hannoush was a couple of years ago when a piece of gold was chipping off my cameo ring.The gentleman looked at it, took it back to a machine behind the counter and brought it back to me 2 minutes later all fixed. I said how much do I owe you; he responded, "no charge."Katie, Rosemarie and the other courteous, respectful and patient professionals behind the counter are top notch!!They have my business; I have referred colleagues to them.Outstanding performance and quality from Hannoush Jewelers.Thank you for the opportunity to share this review and experience.Chris
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August 2022 by Nicholas Cota
Anthony is the absolute man. gave him simple idea of what i was looking for and he ran with it. found me the perfect wedding band! did everything virtually and shipped my ring right to me. 100% going back to him in the future!
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August 2022 by Nicole Coutu
Steph is amazing. knowledgeable, kind, and so patient while I took forever to pick out my charms. Great customer service!!!
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July 2022 by Claudette Rise
This is the Best Jewelry store in Massachusetts that I have ever been to. The staff is quite knowledgeable and,they take the time to make their customers happy ?
