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September 2025 by Andressa Alvim
I called on a Holiday, and spoke to Rich he was very helpful and proactive. Thank God they were open in a Holiday! No one else was! Then I told him I had to be at a job interview by 12:30, they finished everything by 11 am, oil change and changed a tire. I was very happy with the service.
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August 2025 by Cristian J
Took my truck to get tires new tires put on, was told I would get a call when my truck was ready. Never received a call, ended up showing up after I got out of work at 6:30pm to find my truck outside with the windows open and the shop closed, later took at look at the new tires and realized all my wheels had been damaged, scratches and chips all around them.
Never going back here again.
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August 2025 by Kristin Dyke
Called due to ongoing issues with squeaking brakes that was not resolved despite a different service center working on it several times. I called Monro with my issue and they were able to fix my car the same day, they quickly found the problem and now there is finally no more squeaking! Overall great customer service experience. I’ll definitely be back!
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August 2025 by Margarita Vasquez
The staff was professional and took care of my car.
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August 2025 by Peter Dlugos
Needed a flat repair while passing through MA, and store manager Rich Plante was awesome! He got me in quickly, and I was back on the road in no time. 10/10 service experience. Thank you, Rich!
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August 2025 by Tara Mero
I scheduled an appointment on Sunday. I drove there and they were closed. The service was not great.
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August 2025 by Christa Daniels
Rich was very professional and did a great job. He kept me in the loop as to what was going on with my car!!
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August 2025 by James Goyette
I had a nail in one of my tires. Brought my car over to Monro and within 20mins it was fixed. These guys are professional and quick. No charge either!
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July 2025 by Amber Lemoyne
Auburn Monro took me last minute for an alignment when another auto shop canceled as I walked in for my appt. Staff were so friendly and had me out in less than 45 minutes. Will definitely be back 😊
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July 2025 by L Alm
Today I went to the Auburn location to get a new set of tires. The staff printed a quote and I agreed to a set of Goodyear Maxlife tires with a 85,000 mile warranty. When I get the receipt, it shows that they put on Goodyear Comfdrive tires with a 60,000 warranty. The staff never let me know if the first tires were out of stock etc. Absolutely scammed me hoping that I wouldn't notice that they gave me a lesser set of tires. Attempted to call corporate multiple times and the call doesn't connect. So disappointed by this whole interaction.
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July 2025 by Linda Adamiak
Always helpful and great service
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July 2025 by Suzanne Erin
Came for a Blinkah! Got my brake light and plate light replaced! In and out in 15 minutes! Rich and Joey were EXCELLENT! Fantastic work and so quick! I’m coming back for the big stuff! I have a 2020 Jeep Renegade!
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July 2025 by Evan
Saved the day! Quick service and made it so I could reach my family in a time of need. Thank you guys so much.
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June 2025 by Scott Pelletier
I recently had my wheel alignment done at Monro Auto Service and Tire Centers, and I couldn’t be happier with the experience! The team at Monro was professional, courteous, and clearly skilled in their craft. They took the time to explain why my alignment was off and how it could impact tire wear and handling, which I really appreciated. Using advanced equipment, they completed the alignment quickly—under an hour—without compromising precision.
Post-alignment, my car feels like new. The steering is spot-on, and the drifting I’d noticed is gone. The ride is smooth, and I have peace of mind knowing my tires are wearing evenly now. The pricing was transparent and reasonable, making the service a great value.
I recommend Monro Auto Service and Tire Centers for wheel alignments. Their expertise, efficient service, and customer-focused approach set them apart. My vehicle’s performance has noticeably improved, and I feel safer on the road. I’ll definitely return to Monro for future maintenance needs!
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June 2025 by Thomas Nilsen
The manager was very honest about timing and when he could fit me in, we opted to do it the following morning, which worked out great.
Work was done quickly and with quality
