I was involved in an accident with a driver under NGM insurance. They were at fault per their own driver, and the police report, but refused to pay out on my totaled truck. Their agent Tavia Smith was very rude and utterly unprofessional to deal with on the matter. Disappointing to say the least.
October 2024
Terrible company. They will drop you when they feel like it. Stay away from them.
April 2024
I cancel my home insurance policy approximately three weeks prior to my renewal. NGM still made a withdrawal even when they no longer insured my home. I am still waiting going on fifteen days for my refund. Will never do business with them again.
