If I could give them -10 points I would! Zero for unprofessional both the claim representatives and the managers! They never return calls! And when you are lucky enough to reach someone they are RUDE and unprofessional!
May 2025
I was involved in an accident with a driver under NGM insurance. They were at fault per their own driver, and the police report, but refused to pay out on my totaled truck. Their agent Tavia Smith was very rude and utterly unprofessional to deal with on the matter. Disappointing to say the least.
October 2024
Terrible company. They will drop you when they feel like it. Stay away from them.
