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December 2023 by Ron Hampton
Sunday, December 10, Ayer store:In 40 years of driving and owning cars, this was the most pain-free purchase-and-installation experience I've ever had.James explained the options for a replacement battery for my '21 Subaru Crosstrek without any upselling — he explained the options and benefits of the wet-cell and AGM versions.I went with the AGM version since the car sits undrven for long periods and the two-year-old OEM wet-cell battery was needing a trickle charge every 6 months.Installation was free and immediate. This saved me HOURS by not having to bring back the old battery on a separate trip.James also knew to hook up backup power while removing the old battery so the media settings remain intact — something I wouldn't have known to do, if I had done this swap-out myself.Please give James a raise for exemplary service and the keys to the company Maverick!
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September 2023 by Dan Savage
Dee was incredibly helpful in finding parts I needed to fix my car and even offered some helpful advice so I didn't waste more time than I needed to.
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September 2023 by Joshua Ward
This new Ayer location is nicely organized, and the staff are very knowledgeable and helpful. In particular, I really appreciated Scot’s thorough help with installing a new battery and running some associated diagnostic tests. I’ll definitely be returning for my automotive needs.
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June 2023 by Jason ian Hall
Great selection quick and convenient service
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May 2023 by Sharon S
At the Ayer site... I was very impressed by staff courtesy and friendliness as soon as I walked in the door
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April 2023 by Sharon Salvucci
At the Ayer site... I was very impressed by staff courtesy and friendliness as soon as I walked in the door
