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8AM - 4PM
7 Main St, Ayer
Banks
8AM - 4PM
80 Main St, Pepperell
Banks
“My debit card was flagged for fraudulent charges early Saturday morning. Luckily, I was able to speak to representative very quickly and have the card deactivated before anything else could happen. I was able to go to the Pepperell location and receive a new debit card immediately. Robert was so kind and began helping me as soon as I walked through the door. He made me feel so comfortable and was very easy to talk to. I am including a picture of my dog because he was also happy with the wonderful customer service.”
8:30AM - 4PM
1073 Main St, Clinton
Banks
“I’ve been doing business with Avidia Bank in Clinton for a few years now. Love the Service and the wonderful people who work there. Thanks to all your workers who always make the customer feel like family. Also in Hudson and Northboro. They have had great training!!!”
“Process is always quick and easy and I always enjoy the little things they leave out for free. Doing anything with them I trust and is always a blast to go through knowing they are trying to get it done as quick as I do. DCU is a great choice if you want good interest rates, low fees, and easy online banking. It's member-focused, meaning they put you first, and offers lots of financial products. You can use it for savings, car loans, or home loans – it's a reliable place for your money.”
“Wonderful experience. Just left Chase bank across the street because they wouldn't create a business bank account for me because I was registered out of state. This bank had no problem to do so. Alex was so helpful and genuine.”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
“The manager was very helpful when I called she resolved my issue she was amazing very helpful and I was having a really bad morning and she said she fixed my issue and very play very concerned and I really really really appreciate that”
“I started doing business with Middlesex when I began working in Westford . My two former banks had been swallowed up by large banks and of course service diminished. I have been with Middlesex for decades now and it is refreshing to get a human on the phone when I have an issue. They have always been pleasant and helpful so as long as I live in this area I will continue to have an account with them.”
9AM - 4PM
272 Great Rd, Littleton
Banks
“The team at Citizens Bank in Littleton is awesome! Every time I stop by, they’re super welcoming and always ready to help with whatever I need. They make banking feel easy and stress‑free, and you can tell they really care. Big thanks to everyone there—you guys make a huge difference!”
“Hanscom Federal Credit Union has been exceptional for both our personal and business banking.
We use them for personal checking and savings as well as business accounts, and their rates are consistently competitive. The products are strong, but what truly sets them apart is the service.
Their mobile app is intuitive and reliable, making day to day banking simple and efficient. In person, the experience is even better. Every time we walk in, we are greeted warmly and treated like long term members, not transactions.
Whether we are resolving an issue, opening a new account, or simply asking questions about options, the team is knowledgeable, responsive, and thorough. They make sure everything is handled correctly and clearly explain what we need to know.
Hanscom Federal Credit Union combines excellent financial products with genuinely personal service. We could not recommend them more highly.”
8:30AM - 4PM
21 Main St, Shirley
Banks
“Always kind and helpful. Never too busy or long lines in the lobby. Called and spoke to a person with an important question, said they would call back soon ... and they called back within minutes with the answer I needed. I've used 3 different banks in this town, and this was the only one that has been zero hassle. Great bank”
9AM - 5PM
291 Main St, Acton
Banks
“The process of opening new accounts was as pleasant and smooth as one can only wish. The branch manager(?), Ronaldo, was very helpful and professional, and the branch interior was very pleasant.”
9AM - 4PM
163 Main St, Groton
Banks
“5-Star Review: Citizens Bank – Groton Branch
I’ve been a long-time customer of Citizens Bank, and this was my first visit to the Groton branch. The staff and manager here were extremely polite, professional, and genuinely helpful.
Compared with my many years of banking at the Littleton branch, the Groton branch truly feels like coming home — warm, thoughtful, and efficient. They helped me right away with great professionalism and care.
From now on, I’d rather drive an extra 20 minutes just to come to the Groton branch. Highly recommended!”
“We have been a member at the Lancaster WCU for many years, and are so pleased with the staff especially Sharon Seidl which we almost always work with, keep up the Great work.”
“The mortgage process was amazing! Eric was excellent to work with and provided the guidance and best options for our situation. From start to finish we were treated very well! This was our third primary mortgage with Workers Credit Union!”
9AM - 4PM
159 Great Rd, Stow
Banks
“Mr. Enrique Marriot was very welcoming and kind as he helped me open an account and walked me to the ATM and showed me how to use it. His customer service is greatly appreciated. Glad I chose this branch.”
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“I had a problem with a bank employee not giving me my moneys when I wanted it. And it happen just as i was traveling to St Louis On business. So, a 5000.00 dollar Amex didn't get paid. But lucky enough I have been with Main Street bank for Year's. And Customer Service move moneys so Amex could be paid.
But I wanted more, So A call was made to the branch manager. The best thing I ever did.
She was able to take all my concerns, made changes in the branch. It's been a few months now.
And nothing like that has happened since.
Thank You Allison M.”