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November 2023 by Threedegrees Of Light
Very professional folks. It's a dealership with a small town shop feel. They go out of their way to get you back on the road. My truck let me down on the side of 2A at 3:45pm. I got it working just enough to get me to their shop. Their service closes at 5, but they waited on me after they closed. They didn't have to do that. Great shop ran by great folks. They quickly found the problem and got my truck up and running in no time.
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November 2023 by Stefan E.
Very professional folks. It's a dealership with a small town shop feel. They go out of their way to get you back on the road. My truck let me down on the side of 2A at 3:45 pm. I got it working just enough to get to their shop. Service closes at 5, but they waited on me after they closed. They didn't have to do that. Great shop ran by great folk.
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October 2023 by david g
$672 for an oil change and fuel filter change in a diesel. Shop around before you get ripped off here like I did.Update: the shop suggested that I should call them. They said this for this audience as I had already called the service manager the day of the appointment. He "reviewed the charges" and determined that there was no mistake. I've driven Fords for 30 years and never have I been treated so poorly. Avoid this place.
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October 2023 by Roxanne T.
Exceptional! I recently purchased a new vehicle at Gervais Ford. John, Kevin, and Larry were professional and efficient. They made the process easy and simple. I would highly recommend Gervais Ford for your next automobile purchase!
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October 2023 by Bob Meinhold
Add an appointment for an oil change. Waited over an hour to get in. If we have an appointment comma we should be able to get in without much of a wait. Ended up spending three hours at this place.
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October 2023 by Brian Cusick
I find the service to be excellent and the price’s to be fair. Recently purchased tires and the price was very reasonable.
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August 2023 by Gwen Newcomb
Gervais Ford is the best! Quick, easy, no pressure car buying experience! We love our new Bronco Sport! Highly recommend this dealership!
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June 2023 by Berube Crew
Great service, fast and affordable. they keep their shops spotless.keep up the good work.Peter
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June 2023 by wellington maluf de Araujo
Sure, here's a sample review for a car service shop:I always have my car serviced at this shop and I couldn't be happier with the experience. The staff was incredibly friendly and knowledgeable, and they went above and beyond to ensure that my car was fixed properly and in a timely manner. They were also very transparent about the costs involved and kept me updated throughout the entire process. I really appreciate their attention to detail and commitment to providing excellent customer service. I highly recommend this shop to anyone in need of car repairs or maintenance. Thank you for your outstanding work!
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June 2023 by Bradley Ebel
I’ll start with. I don’t like car dealerships on the east coast. It’s always a game, bait and switch, moving numbers, etc. Don’t get me wrong, I can play that game ALL day long, but it’s tiresome. Where I grew up, they were all owned by someone you could shake the owners hand and they were after lifelong clients not the “today only” deal. Gervais Ford is the first dealer I’ve been to in a long time that I felt comfortable in. They were upfront from the beginning, numbers stayed the same all the way through, Trade in value didn’t change, Truck showed up when they said it would, my salesperson was professional and polite, finance person didn’t play any games and didn’t push a 1001 add ons at the end. They certainly have won my business if/when I buy next Ford. O did I mention that I talked to the owner and shock his hand. (2023 Ford Raptor was purchased Feb 3rd, 2023)
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March 2023 by Charlotte Waitkus
I don’t know what I do without this place. They have helped me so much with the car. I got my car elsewhere and had trouble with my Ford Edge SE. This place has helped me so much …-the staff has the best customer service. If you need your car fixed or have struggled with other car places that have fords. Go here they treat you very well ….
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February 2023 by Susan Nault
I would highly recommend Gervais Ford! Their customer service is top notch! They made ordering my new Bronco easy, kept me informed of it's status and made trading my car in and financing my new Bronco seamless! Everyone from the salesman, owner and finance associate were friendly and welcoming!
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February 2023 by John Mark
Excellent customer service. Took my EV in for an issue and checked it out. I appreciated the honesty that they couldn't find any issues requiring service. They were upfront and transparent and I never had to ask what was next. I would take my car to them again.
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January 2023 by Dan Hall
Friendly, professional and knowledgeable staff. Addressed all of my maintenance needs and concerns with accurate cost estimate. Thank you very much Gervais Ford!
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December 2022 by Anuj P.
Purchased my truck from this dealership. At 30k miles I started experiencing some brake scratching on my F150 that I wanted to get checked out. I saw online that Ford was offering a coupon for a complimentary brake inspection so I called in and made an afternoon appointment. When I went in for the appointment I was told that a brake inspection could only be done if I was having some other work done. I didn't have anything else that needed inspection so I was asked if they could do an oil change. I had that done fairly recently so that was not needed as well. They would not budge on the brake inspection even thought I had the Ford coupon printed out so I just left. I'll get it done at another dealer. Unfortunate as I purchased my truck at Gervais and its one of the closer dealerships to my house.