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October 2023 by Jacqueline Allain
Best place for knowledgeable staff and inventory. Never had a problem with getting parts and the staff was always friendly and accommodating and patient when explaining things. Great place when you need parts and honest advice.
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October 2023 by John O’Connell
I’ve been doing business with Joe and his team at Ayer auto parts for over 35 years. They are unbelievably friendly and knowledgeable staff with customer service second to none. They are and will continue to be my go to auto parts store.
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October 2023 by Kyle Pugh
Best place to go! Good selection of parts and tools. Wouldn’t go anywhere else but here!
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October 2023 by Kerry Hodge
Knowledgeable staff, always willing to help. Even if you are a female! Appreciate the staff here.
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July 2023 by Kyle Vantassell
You get exactly what your hoping for good service and quality parts
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May 2023 by W Gavazzi
Excellent inventory and knowledgeable staff.Great place to get parts for a 25 year old truck going. They frequently have the parts nobody else has or can get them same day.They also have many unique parts to keep your lawn mower, garden tractor, snowblower or other outdoor power products going.
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May 2023 by Theresa
Super friendly staff, I was in and out in like 5 min thanks to them grabbing what I meeded. I also liked that they let me just buy the one bulb I needed, other places make you buy 2.
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January 2023 by Scott Warwick
Great people lots of knowledge
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September 2022 by Liz Warwick
Staff super friendly and helpful
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April 2022 by John Parkinson
Staff seemed rude and unengadged on multiple occasions going into this establishment, which refused to order an air filter, by shortly just saying no in a somewhat irritated tone, maybe because I bothered him with my business. I'll just go somewhere else thank you.
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April 2022 by Jason Tambolleo
Terrible parking kind of run down not much of a selection just an old auto parts store that's been in town and unupdated for the last 40 years it appears some of the staff can be pretty helpful some of them are arrogant for just come off
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December 2021 by Mark Alexander
You guys need to update your hours online you have three different times for closing
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October 2021 by Gregory Bass
Staff member came out to crawl under my car to ensure I got the right rotors & break pads. Exceptional customer service!!
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October 2021 by Joseph Tourville (Joe)
Great customer service
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September 2021 by Rob S.
Ok, here I am, having driven all the way from California, on a 6th month RV vacation. This morning our trusted Dodge Ram won't start. I called the nearest possible parts store to buy 2 brand new batteries. They only had one but quickly offered to get another one by the afternoon. I explained my situation and they offered to bring the batteries to me about 4 miles away. OMG that made things a lot easier. The hard part was getting those giant old batteries out of my huge 3500 truck. (I'm old lol) Finally got them out and waited for the delivery, wondering how am I going to get those big new batteries into that truck!! Well, as promised, here comes the nicest guy Ziggy, their employee! He drove up and looked at the truck and very enthusiastically offered to help me before I even asked. He jumped up on the stool and practically did both batteries himself. They are HEAVY! The Smith family is so thankful for Napa and especially Ziggy!
