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November 2023 by Stefan E.
Very professional folks. It's a dealership with a small town shop feel. They go out of their way to get you back on the road. My truck let me down on the side of 2A at 3:45 pm. I got it working just enough to get to their shop. Service closes at 5, but they waited on me after they closed. They didn't have to do that. Great shop ran by great folk.
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December 2022 by Anuj P.
Purchased my truck from this dealership. At 30k miles I started experiencing some brake scratching on my F150 that I wanted to get checked out. I saw online that Ford was offering a coupon for a complimentary brake inspection so I called in and made an afternoon appointment. When I went in for the appointment I was told that a brake inspection could only be done if I was having some other work done. I didn't have anything else that needed inspection so I was asked if they could do an oil change. I had that done fairly recently so that was not needed as well. They would not budge on the brake inspection even thought I had the Ford coupon printed out so I just left. I'll get it done at another dealer. Unfortunate as I purchased my truck at Gervais and its one of the closer dealerships to my house.
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October 2022 by billie rivera
Very professional with good personal on all departments
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September 2022 by Ronald DeFilippo
Best deal on a professional quality oil change, tire rotation and multipoint inspection for any car make (I take my Subaru there). Tires too - they will match any price. Brakes as well.
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June 2022 by Ozi B.
Service was good. Mechanic snapped a false and real bolt off of rim cap. But they offered to reimburse me for the part. Thank god!
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March 2022 by Urielnegron1 Negron
good service got me in and out thanksService: Oil change
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October 2021 by Rob Wilson
The Quick Lane rarely disappoints. They do quality work (at a fair, but slightly higher price than other garages). I must say that this trade-off is worth it for the convenience of being able to get work done without scheduling weeks in advance.I have the majority of work done on my cars at the Quick Lane, even though one of them is not a Ford.
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September 2021 by Monica Rose
Got me in and out quickly. Friendly
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June 2021 by Don P.
My salesperson Lance did an amazing job getting me the exact car I wanted! Everyone, from financing to the managers did everything the could to help me and answered all my questions. It was a great experience!
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November 2020 by Lelo Reeves
While my end outcome was good, it was going to be not so great when I went to pick up my car and the battery was dead (after they self admittedly drained it) the code I had sent it in for couldn't be read or the problem associated with the code sorted out and they were fine sending it back to me... Good thing the second day there was someone else working who thought my vehicle should stay and the problems be solved (and I not be charged labor for my inconvenience ??) thank heavens for some remaining customer service in this world...
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July 2020 by Nick P
Got oil change and tire rotation for my Elantra. It took about an hour, no issues, professional work. Happy customer who has been going to Gervais Ford for at least 4 years.
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July 2020 by Dick Pratt
Efficient and friendly service.
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March 2020 by Baeblayd
I went in to get an inspection sticker about half an hour before closing, but found out my windshield wiper blades needed to be replaced. They didn't have any that fit my car, but they stayed open late and drove to the store to get me some.
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February 2020 by Grigor Damyanov
Quick lane was actually pretty quick. Good and professional service.
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December 2019 by Matthew Olivari
Recall on our van was handled fast and perfectly. Thanks for the excellent service.
