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August 2025 by Chad Carr
Kind and knowledgeable staff
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June 2025 by Meghan Geary
Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.
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June 2025 by Nathali Col
I've felt with the front post office older lady very rude
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February 2025 by Melissa S
Your staff needs to be retrained. They are rude unprofessional and have no idea how to measure a package. You don't measure a package by wrapping a tape measure full around a package several times. Its sad that I see so many other reviews with the same ratings with the same rude staff. I pray for our country.
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December 2024 by Anthony Gilmore
My packages never get delivered in my mailbox as well as every time I order something there’s an issue and never comes the day it says or the day after… Don’t trust these people with your money even insurance doesn’t help! Not to mention not a single person can explain why my packages have these issues and can’t do anything about it…
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August 2024 by Yvonne Nguyen
Took me an hour. Oh well, once every few years is ok
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July 2023 by John Doe
The older lady who works the counter is rude and extremely unprofessional. As a federal employee she has to be worst that I have ever experienced.She was not helpful. She tried to charge me almost 10$ for a bubbler with paper in it. She told me that if it bends it can't go first class and has to be priority. She told me that my papers didn't qualify for media mail either.I literally had to go back outside, open my package, and stuff a CD case inside so that the package would t Bend and I would be charged 4.75:rather than nearly 10$ priority mail.This lady needs some training
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June 2023 by K K
The older lady who works the counter is rude and extremely unprofessional. As a federal employee she has to be worst that I have ever experienced.
She was not helpful. She tried to charge me almost 10$ for a bubbler with paper in it. She told me that if it bends it can't go first class and has to be priority. She told me that my papers didn't qualify for media mail either.
I literally had to go back outside, open my package, and stuff a CD case inside so that the package would t Bend and I would be charged 4.75:rather than nearly 10$ priority mail.
This lady needs some training
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August 2022 by Nena G
I just tried to go to the post office for the first time. The older woman working (Saturday 7/9/22 at 11:12am) was completely rude and unprofessional and laughed at us when we said we needed labels and we didn’t know the timing difference between priority and regular. I have never felt more belittled in my life.
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April 2022 by Joaquin Pabon
Great, great service. Never too crowded and good people working here! Love my postal service ?
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March 2022 by Ronald DeFilippo
Friendly staff. Usually a short or no wait.
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November 2020 by Andi
Living in an apartment. Ayer Usps apparently doesn't deliver if your name is not on the mailbox. But there is no way of knowing this beforehand. So i missed several important pieces of mail that were supposedly returned to sender. Though one of the senders claims they never got it. I've lived in numerous apartments and never had my name on the mailbox, only the number. So i don't know why Ayer Usps is different. I gave them two stars instead of one because the person i talked to on the phone was polite in explaining all this. Still a very stressful experience.
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August 2020 by J. F.
BEWARE: Someone who works here is a thief and also they damaged our packages. And it's nearly impossible to get any person or supervisor on the phone.We live in an apartment complex with locked mailboxes which only the mail delivery person/carrier has a key to. We received an item in a envelope/mailer that was clearly cut open and the contents were stolen. This was inside our LOCKED mailbox, therefore only the carrier and post office had access to it. They would have seen it was open, but made no notice of it to us. We contacted them and they did not communicate properly with each other, because when we called back and asked to speak to a supervisor, the supervisor had no knowledge of our recent complaint even though we asked it to be escalated. Since it was a small package, there was no tracking number, we therefore had no way to make a formal case.Second issue. Today (Saturday) a small box was CRAMMED into our locked mailbox. I couldn't get it out for about 10 minutes of pulling and trying. I eventually had to rip it open and drag the rest out damaging the box. I will be putting a formal complaint through on my own time. There is even a locker in our mailbox location for larger packages to be put into, and then a key to them is left in the regular mailbox, but that was not done here. It would have taken a lot of force for them to cram it into our regular box so I know they knew it didn't fit. Whoever is scheduled to do our mail is clearly negligent and even malicious. Avoid using this post office at all cost.
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June 2020 by Janice goodrow
Each time I visit the APO for stamps or mailing packages I am impressed by how little time I wait in line. I'm observing the attendants at the window dealing with customers before me to be professional, efficient and courteous. If a customer in front of me has an especially complicated request, the attendant will ask them to step aside and wait, so they can assist the next customer in line. I thank them for the COVID-19 update of the retail space with plexiglass, signage, covered payment machines , masks and sanitizer.
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October 2019 by Victoria
Honestly the worst. They mark packages “no access” when there is no lock on the doors to my building. Laziness.
