AmeriGas Propane offers reliable propane services in the Barnstable area, focusing on customer satisfaction with user-friendly digital tools. Although walk-in service is no longer available, customers can easily order propane online, pay bills, and access support through the website. Many customers appreciate the efficient delivery service, noting friendly and considerate drivers. Positive experiences highlight helpful staff members who ensure safety and provide useful recommendations. However, there are concerns regarding customer service, particularly with the emergency phone line and billing issues, as some customers report difficulties in reaching support and understanding their bills. Overall, AmeriGas is dedicated to meeting energy needs while continuously working to improve service.
Driver was courteous,friendly, efficient. I was empty on Friday,he delivered on Monday despite the date given to me. No problem with them at all.
May 2024
Why are you delivering every month when twice a year is adequate?
January 2024
Amerigas has done a great job keeping my family warm and comfy. Katie, who seems to handle the dispatching and management , does a great job. Communication is key. Thank You!!
