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May 2025 by Lorena Norwood
Professional and fast!
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May 2025 by JOHN ILES
Very helpful staff at the airport counter.
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November 2024 by Mark Carder
I was just a passenger but a good experience
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August 2024 by Danny Baker (Pastor Danny)
Hi Avis Budget
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August 2024 by Weslley Oliveira
Great prices and even better staff!
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August 2024 by Wes Oliveira
Great prices and even better staff!
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October 2023 by Jordin Graves
Got off the Hyline just to rush to the steamship so we’ll have our car early before it gets busy. We booked online before hand fyi. But when got there we waited almost 30 minutes with the desk agent nowhere to be found. 3 other customers in line behind us also waiting. After calling multiple times still no sign of him. We walked upstairs and outside and nothing. Once he showed up he was very unapologetic. Didn’t say sorry or anything. We got our car 5-10 minutes after he finally showed up. We contacted Avis customer service and they gave us free car rental credit for our next trip so I gave two stars besides one. If you are in any sort of rush or set to a schedule, you are better off paying slightly more with thrifty or enterprise. Then you’ll be guaranteed to have a car on time
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October 2023 by Around the World
The location is good, but the service needs some improvement. Also, sometimes you have to wait a while before they get you the car you reserved. Since they get the cars from the airport location, you have to wait until they deliver the car to the steamship location. Overall, it's ok.
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October 2023 by Joseph Valle
I didn't rent a car but it sure is a swell place! I love this island.
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July 2023 by Christina Burns
Buyer beware: they allow reservations but then they run out of cars. Lots of people were simply stranded after coming off the Nantucket and Martha’s Vineyard ferries.
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July 2023 by Dave Evans
Very convenient right inside steamship building in hyannis
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June 2023 by Peter Stieglmayr
"Prison bus" that takes you to downtown Hyannis ?
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May 2023 by Steven Thompson
DON’T RENT A VEHICLE FROM HERE, HORRIBLE SERVICE. THEY ARE RUDE AND HAVE NO IDEA WHAT THEY ARE DOING. ONE EMPLOYEE WILL TELL YOU ONE THING WHILE ANOTHER EMPLOYEE TELLS YOU SOMETHING COMPLETELY DIFFERENT. I HAVE YET TO RECEIVE MY $250 DEPOSIT BACK ITS BEEN 2 WEEKS NOW. CUSTOMER SERVICE WON’T HELP EITHER. AWFUL SERVICE!!!
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November 2022 by Cinnie mon
Had a confirmed reservation and even used the online check-in feature. Upon arrival I was told there were no cars available: my name was not on the manifest. Apparently any reservation booked within the 24-hour scheduled pick up time, will not show on the all-important manifest due to a processing lag inherent to an old system Avis chooses to use. Thankfully, the agents really tried to help and found a car at their other sold-out location. I give 5 stars for personnel, 0 stars for a corporation that submits its customers to continued grief. This problem is not new.
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September 2022 by Kevin Forness
There are two locations for Avis. This is at the airport. Another is at the ferry landing.
