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November 2023 by Marie D.
I went to the Orleans location on December 4 - purchased the Chatham and Wells mattress. it was delivered on the following Wednesday. the chemical smell coming from this mattress is horrible. whatever chemical is on there ends up on anything or anyone that comes into contact with it . we had a fan blowing in air and an out take fan for 5 days and nights - the smell has not dissipated at all. I called Cardi's Monday told them the situation that I wanted this mattress removed - the woman said she would speak to her manager and get back to me. I called again this morning because no one has called me back . I fully understand that things happen - we have made several purchase from Cardi's and never had an issue - but their response to this has been more than disappointing- once they make the sale it is clear to me they do not care about their customers at all. Think twice where you spend your money
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October 2023 by George Wiedemann
Louise helped my wife select the mattress she liked. I went a couple of days later and Louise helped me purchase it. She also set up delivery very well. It was a pleasure to do business with Cardi’s.
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October 2023 by Luzélia Pereira
I love this store … the furniture are beautiful the people are awesome …., the delivery is fast and they put all the pieces together for you. Couldn’t ask for better quality of service :) .
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August 2023 by Timothy Quinn
We bought a couch and two chairs from Cardis in Hyannis many months ago. We picked out our fabric for our couch and had it delivered a couple months later. No issues with the delivery but the fabric and stitching were horrendous on the couch. The quality was so poor it didn't even look like the couch we purchased. We filed a complaint and they came to the house a month or more later and tried to see if they could make it better but it was clear it came poor quality and the material size was too large. Nothing happened from Cardi's for several more weeks so I called and filed another complaint and they have totally blown me off. No call backs, no exchange, no refund and it's been months. I'm going to have to go the news 7 or news 5 consumer help avenues. Poor quality, poor service.
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June 2023 by Carlos de jesus
I just want to said that the costumer services provided by Christoph Banks, at Cardis Furniture in Hyannis, was beyond any expectations!Thank you very much and keep it up!!
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June 2023 by Peter Buckley
Let me start off by saying I did not intend to go here, but I am so glad I did. I needed to get a new sofa bed sleeper for my cottage on Cape Cod, and looked online for something similar to the one I have (it is almost 30 years old), time to get a new one. I was actually heading to the Christmas Tree Shop in Hyannis, when I spotted Cardi's right next door and thought I should stop in and see what they got.I walked in, the store is quite spacious, not too busy, and the rep, Chris Banks, welcomed me and asked if I needed help and I said yes. The best thing was I didn't feel any pressure from Chris, I felt like he wanted to help and that's it. Told him what I was looking for and he took me over to their selection of sofa bed sleepers. They had more than what I was expecting and they all looked nice. Then we went down the row and I said, STOP! Before my eyes was the exact same one i currently had in my cottage, same size, same pattern, same everything! I had looked online for it and couldn't find squat! I sat in it and i wasn't dreaming, it was real.And it was $100 off! Victory was mine. Chris set up the paperwork, I opted to have them remove the old one and delivery was 2 days later. I could NOT have asked for better selection or service. Cardi's will be my first stop for furniture on the Cape, hands down.
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June 2023 by Ruth M.
After dealing with Lazy Boy in Plymouth. They pulled a bait and switch on a memorial day sale. We went to Cardi's and Bill was awesome. The chairs we bought were actually cheaper that the memorial day sale. He had their team deliver them in three days. Super easy, give Cardi's a chance. You won't regreat it. Sincerely, Brian Mackey
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June 2023 by Peter B.
Let me start off by saying I did not intend to go here, but I am so glad I did. I needed to get a new sofa bed sleeper for my cottage on Cape Cod, and looked online for something similar to the one I have (it is almost 30 years old), time to get a new one. I was actually heading to the Christmas Tree Shop in Hyannis, when I spotted Cardi's right next door and thought I should stop in and see what they got. I walked in, the store is quite spacious, not too busy, and the rep, Chris Banks, welcomed me and asked if I needed help and I said yes. The best thing was I didn't feel any pressure from Chris, I felt like he wanted to help and that's it. Told him what I was looking for and he took me over to their selection of sofa bed sleepers. They had more than what I was expecting and they all looked nice. Then we went down the row and I said, STOP! Before my eyes was the exact same one i currently had in my cottage, same size, same pattern, same everything! I had looked online for it and couldn't find squat! I sat in it and i wasn't dreaming, it was real. And it was $100 off! Victory was mine. Chris set up the paperwork, I opted to have them remove the old one and delivery was 2 days later. I could NOT have asked for better selection or service. Cardi's will be my first stop for furniture on the Cape, hands down.
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May 2023 by Sean Hogan
It is nice inside but if you are an introvert then this isn't the place for you. I went prepared to drop a few thousand on furniture but was overwhelmed by the attention and ran away. They took my name and assigned me a salesperson, it was just too much for me. If you like that kind of customer service though then give them a try.I upped my review to 5 stars because I don't want to dent their score just because their sales method clashes with my personality.
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May 2023 by Pam Hogan
My Grandmother and I went to purchase a recliner. Joan Daly the salesperson was extremely helpful and pleasant and informative during the entire experience. Great service would highly recommend this store. Elaine lapomardo store manager A+++
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April 2023 by Andrea Apruzzese
Excellent service, great selection. Everyone was very accommodating and helpful. Highly recommend.
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April 2023 by Peter Schall
Working with Louise this past weekend was a pleasure. She was friendly, kind, knowledgeable and I never felt pressured to make a purchase. Additionally, she spent time communicating with the warehouse trying to locate a few items for me. I would strongly recommend seeking her professional services if you are seeking new furniture.
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April 2023 by Adeline Harrington
Christopher was wonderful. I called and spoke with him yesterday. Just by his demeanor on the phone and his knowledge of the inventory made me stop in today. I have been searching for a console table and a very comfortable chair and ottoman after competing a major renovation of my home. Chris did not disappoint in person either. He lead me to various choices and hit the nail on the head for all three of the pieces I was searching for. Chris went out of his way to work with me until I was thrilled with my purchases. Having been in sales for over 36 years on Cape I understand and appreciate exceptional customer service.You have a treasure in Chris. Thank you
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April 2023 by Sarah Gregory
We worked with Joan, who assisted with our purchase of bedroom furniture. She was knowledgeable, patient with all of our questions, and very pleasant. Elaine the manager was also quite helpful.
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April 2023 by Deborah Whippen
After unsuccessfully shopping several local stores, we found the furniture pieces we were looking for at Curtis. Excellent shopping experience with Christopher. Can’t wait till the chair and couch are delivered!