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November 2023 by Jose Armadillo
Excellent service
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October 2023 by Victoria Hovey
While the customer service at the Hyannis location was really nice, the actual “Cricket Wireless Service, is not. Very limited areas where the service actually worked 100%. Sometimes I was even unable to access my bank account. Also, my account was not a contract, however they charged me a $5.00 late fee, one day BEFORE my first payment was due. They refunded that $5 but then charged another $5.00 late fee a few months later, when I was unable to use my phone. They shut my phone off, so why would I owe them a “late fee?” Anyways, I’ve had other carriers and realize this isn’t the best option for a wireless service.
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July 2023 by Jessica MacDonald
Service is better then boost. Not many locations. If you can't make your payment online that would be the only issue other than that I recommend Cricket 100%. If I had a cricket phone i may be able to me more accurate.I'd happily switch from xfinity to cricket
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July 2023 by Isadora Paixao
Great people, and great service
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July 2023 by Bia Eleto Landim
amazing costumer service
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March 2023 by Gheniffer Santos
Terrible bad people, the owner is the worst. I do not recommend
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October 2022 by Patrice Williams
Marcos and his staff couldn't be more professional, friendly & personable (tell me where you find THAT anymore!!). I had to switch carriers due to false advertising about my " excellent coverage" at my home address after a tower shutdown..."Doesn't effect your service & your phone's fine". Marcos and his staff took care of me & within 10 minutes we were ready to activate. His/their patience due to a ridiculous faux paus on the other carrier's end caused him to take 45 mins he shouldn't have had to, to rectify it. Remained cool, calm, patient & friendly all thru it. VERY IMPRESSED WITH HIM, HIS BUSINESS, THE WAY I OBSERVED HIM TRAINING & TREATING HIS EMPLOYEES...IT STARTS AT THE TOP...THE TRICKLE DOWN IS EXTREMELY POSITIVE & HELPFUL TOO!! THIS CRICKET OFFICE OF MARCOS' IS JUST THE WAY A PERSON SHOULD BE TREATED. LOVE THEM...HIGHLY RECOMMEND!! ??
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May 2022 by Christopher Mulloy
Why every time when I get a new phone are there numbers missing from my contacts? Like a hundred. If it syncs most why not all.
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March 2022 by Stacy Coelho
They really went the extra mile to find out the problem with my husband's phone
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February 2022 by Raul Rivera
I've always had aGreat experience ??
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October 2021 by Junior Freitas
Great service!!
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March 2021 by Matthew Hayman
Very helpful and very polite service.
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January 2021 by Richard Maw
Both our phones were failing due to old age. Got two new mid range phones at a discount.
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October 2020 by Anselm M.
Love Ella, she is very knowledgeable with her products and services. She is also very outgoing and professional. Highly recommend her services!
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July 2020 by Gabrielle Gent
Love cricket! Ella who works there is the BEST :)
